The staff are always super-friendly. Normally have a latte, but with the scorching weather, we had the mint choc chip and strawberry and cream frappes, which went down well, although a bit on the expensive side. The toilets smelt really nice and looked clean. My only gripe are the seats, which look a little on the stained side, but then they are quite busy.
E
Ellie Denzil
Google
a year ago
5.0
Extremely friendly and kind staff. Could be a tad cleaner but the staff's friendly personalities make up for it. A special thanks to Josh who made me feel super relaxed and happy after a stressful day at work:)
M
MARK Cowley
Google
a year ago
4.0
Nice and relaxing place for a coffee and a chat. Really friendly staff. Only negative point is the toilets are a bit of a state. The flush button in the wall has broken off.
J
Janice Zriel
Google
a year ago
5.0
Seems like Costa Frome have a new team of Batista's and they are all super lovely! Lovely atmosphere....and thanks for the free toffee pennies! ❤️
L
Lee Jones
Google
a year ago
5.0
My favourite coffee shop in town……friendly staff, very clean inside.
C
Caroline West
Google
2 months ago
4.0
Coffee and cake with daughter
T
Tina Coleman
Google
4 months ago
5.0
Always use A J Renolds. Friendly happy service.
B
Bruce Hain
Google
4 months ago
4.0
An old favourite, now modernised sensitively.
J
Judith Burton
Google
5 months ago
4.0
Love Frome Costa Coffee
Friendly staff and a welcome hot drink
K
Karl Ayley
Google
8 months ago
5.0
Probably one of the best Costa Coffee I've ever been too. Danielle (with the Elsa style hair, as observed by my die hard Frozen fan daughter!) served me and prepared my drinks like some sort of Coffee Ninja. Her speed, accuracy and attention to detail made the experience great.
This girl deserves a pay rise and I wish every Costa had one of her!
W
Wayne Evans
Google
8 months ago
4.0
I frequent this costa branch a lot - the coffee and food standards are always consisitant. The staff are always friendly, with good banter and a smile.
The store is pretty much always clean, tidy even when busy.
The downside is the main door is very heavy to open and doesn't self-close, which in the winter causes a draft at the front of the store and can be quite distracting.
K
Kevin Bryant
Google
2 years ago
4.0
I liked it.
Nice size and cool on a baking hot day.
Friendly staff.
Coffee usual high standard expected.
Why not 5*?
Only 1 small outside table
I like to watch folks walk by: good views blocked with signage.
A
Anne Garnish
Google
2 years ago
5.0
Friendly staff who had time to explain also the new options. Usual excellent selection of snacks and drinks. Thank you to Hollie in particular for her patience.
P
Paul Serry
Google
3 years ago
4.0
The staff are professional, nice and welcoming, the coffee is great and I could go on. Management, don't appear to act on the staff recommendations of fixing the WiFi though.
I'm on EE which experiances Evaporation Every-so-often. Some decent WiFi in the coffee shop is very attractive. This system is less stable than Boots next door.
I
Ivor Humphries
Google
4 years ago
4.0
Went into Frome for a look around and as always when visiting places like this you have to get some refreshments,so we popped into Costa Coffee shop,I had a ham and cheddar cheese panini and the Mrs had a cheese and tomato toasted sandwich both being very tasty,I must admit I do like a bit of salad with these sort of snacks but none was on offer,never mind it filled the gap and it was a lovely cuppa.
I
Ieuan Matthews
Google
4 years ago
4.0
I can't really fault it here. In Frome where you are tripping over coffee shops it's still a good option. Staff are friendly, big drinks. It's always clean and the lady with the tattoos calls me love! What's not to like? Toilets however could be checked a bit more frequently though. I actually prefer it to some of the other cafes as it's straight up unpretentious. No miserable student judging me here!!
Z
Zoe Smith
Google
5 years ago
4.0
I like this place for a quick coffee but not a lengthy tea and chat. It's a little cramped for a long visit. Having said that it's always clean, the drinks are lovely and the staff polite and fun while also being quick and helpful. They'll often bring my tray over for me as I'm disabled without being asked.
A
Andrew Kaufmann
Google
5 years ago
4.0
Nice Costa Coffee located in Frome and drinks are as you would expect. When visited they seemed to be very busy and so a few tables were full of dirty cups but they were cleared away when the rush died down. There are toilets and seating available inside and outside. Staff are friendly and helpful and Costa is reasonably clean.
