This place is amazing. The burgers and chips are the best I have ever had, correction best the 5 of us have ever had. Proof that you shouldn’t listen to others because I was told it’s like McDonald’s. No it’s amazing so please go and have a try. Chips and burgers are fresh and you can tell. Drinks are excellent value.
I love going to Five Guys and always enjoy the food, all the staff are brilliant but the best staff member in my opinion, who deserves a special mention is Siobhan she's always been friendly and helpful every single time I've been to Five Guys, and always goes above and beyond excellent customer service skills.
Fabulous experience and burgers. Staff were so lovely and helpful - guided us through our first time ordering and explained to us how the free toppings worked. We loved the way the drinks machine worked! You can filter by sugar-free and caffeine-free easily and the top ups are unlimited. The burgers themselves were fabulous quality and really delicious. Unfortunately we did not have the chance to try the fries but they looked delicious too. We will certainly be back to try the other menu items.
First time I have ever visited 5 guys and I'm definitely impressed. The staff were helpful explaining the order process, and also assisted my wife moving things around to accommodate my wheelchair. The burger and chips were the best I've eaten in a long time, and the banana milkshake was amazing. The 15 free add ons for the burgers mean you truly can make your own burger to your own way, and the milkshake menu contained more different shakes than I've seen anywhere. If you've not tried it, what are you waiting for
Food was nice for what it was but it wasn't amazing. I think it's a bit overpriced especially since it was £30+ for two burgers, one portion of chips and two regular drinks. My son enjoyed it which is what matters but don't think we'll be making regular visits
Amazing service today from Kate on the counter. Walked us through the menu and explained all of the options. We even got a free milkshake that had been made as part of somebody's training, nice touch. The seating area was spotless, toilets immaculate and the food... Best burger I've eaten... Ever. Well done to the team, but kudos to Kate for world class customer service. Awesome.
This has never been a cheap meal but it is a real treat. Believe it or not, I had a hot dog! Anyway, my 11 year old boy loves the food and I have to help the wife eat all the chips. Happy faces all round, despite my wallet feeling much lighter! Oh, the milkshakes make it for me. 🏆
This was my first time trying 5 guys burgers, heard lots about them and needed to see if it was true. It was very true, this is quite possibly the best burger I have ever had,
This place is a regular fast food joint who do really nice comfort foods. However, I particularly like one of the servers because he goes above and beyond whenever I visit. I don't know his name but he has to be one of the best I've ever come across when it comes to customer service. Once, my son had left his toy in the restaurant and he came running over to me to another restaurant to drop it off to me.(We told him we were taking the chips to Wagamama). He's a credit to Five Guys and a credit to himself. Give him a pay rise.
Nice place. Manager (Irish fella) was 1st class. One of the best 5 guys I've been in.
Brilliant experience, staff are all so helpful and friendly. Lady who served us was very pleasant, even said if you run out of fries just let us know! Young man working there automatically ran over to move chairs around for my Mam’s wheelchair. When we asked if it was ok to get a few more fires, he insisted on getting them and came back with a bag full! Food was lovely, fries too die for and the milkshakes are very well prepared. We especially loved the drink options, Dr Pepper Cherry Vanilla mmm. We will be back soon,. The burgers are a bit pricey but now we understand don’t need to buy fries for everyone it makes it much more reasonable. We will be back soon as the atmosphere was lovely, nice to see people enjoying helping customers with smiles on their faces. Five Guys should be very proud of your staff here!
Burgers are always the same (pretty good!) Waiter was a little off, and the music's too loud. One of the better fast food joints
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