Fujimama Noodle Bar & Oriental Cafe

Main reason for 5 stars is the staff - person on the front desk was friendly and attentive and helped.me.out with mobility assistance. Chefs were always working hard. However the yo sushi experience itself isn't great - we had issues with the online ordering service where it just kept spinning at the payment screen. Portion sizes are small at yo sushi, and most of the food is prepared in advance, rather than made to order as far as I can tell. Pricing is high, and as it is just a sushi bar plonked in a shopping mall, so no atmosphere at all. Seating is very cramped. So staff great, but YO itself needs to try harder.

I have actualy never sat in but i used the to good to go app and yo sushi is on there. Its a great service to stop food waste. A few times i have got this at the last minute as you can imagine it goes quickly. The food you get is fantastic and the staff have it ready for you. The staff are always happy to see you and chat away. My wife lovees sushi we realy need to make a point of going here but from what i have tried its amazing great selection.

So I'm suddenly urged to give constructive feedback on my experience and need to thus give a clear reason for my 3* rating. I liked the food but didn't like the service unfortunately. I was waiting with a colleague to collect a large order and we were made to feel like we were an inconvenience because of the size of the order. We also were then made to feel less than accepted when we didn't automatically and completely understand that the ordering system on the tablet also included us picking up things we had taken from the to go cabinet and that they wouldn't ring them up separately. We would have asked the correct way of doing things if there was a member of staff present at the time we lifted the items but sadly it was during a busy lunch period so we understood that someone wouldn't be available to answer our questions immediately. But when they were available, it would have been just standard decency to answer a question without an instant eye roll and a bad attitude to boot. I did do this review when it was fresh on my mind and raw, so perhaps was too harsh dropping the rating from 5* service experiences previously to 3* for this one bad instance. So I'll split the difference to 4* and hopefully next visit we'll get back to the lovely service levels they usually have. 🙂

Very clean and tidy, feel very safe eating here. The new mobile ordering works well and we are able to apply our unidays discount with no hassle. I do wish there was more choice as some of my favourite dishes have been taken away, but that's understandable considering the pandemic. Hopefully they will be able to expand the menu again soon!