Anna is an absolute legend.
We turned up right on 9am to order 28 subs for an asap order for clients who were leaving at 10am prompt.
Our server Anna was on herself but was amazing. She got straight to work making everything as fast as she could knowing our time constraints. While making each sub presentable and proper. Although rushed of her feet with a que forming. Anna was still able to work with a smile and be very pleasant at the same time. Anna was able to get our order done in great time and we were able to get it to our clients before they left.
We cant thank Anna enough for her amazing service and hope this doesn’t go unnoticed with her bosses as she certainly stepped up and saved the day for us.
Cheers Anna. 10/10.
David Hunter (Moving Films)
+5
Excellent customer service prepared lunch for 32 including selection of subs and cookies. Was ready for collection at the agreed time. Will definitely use again.
Ordered on Uber eats as a group order for pick up from paisley road west subway. Staff are always really friendly and super helpful writing everyone’s names on their food so it’s less confusing for us. Have ordered multiple times from here and would definitely order again.
It was like lunch time and there was lot boys so sometimes they can be mean and service was a bit slow and atmosphere was bit of not felling it was peaceful
The sales lady gave myself and friend a wow customer service
ياسر الحبيبة زوجة (UMM ASILA ZAINAB)
+5
2nd review
After my not so great experience at this shop last week and my subsequent complaint, I was phoned by the manager Tirath who apologised on behalf of her employee and offered me compensation.
I went there again today. My experience of this shop today could not have been more different. It was lunchtime and the shop was busy but both Tirath and Kash came over and apologised again to me. Both were very pleasant and the opposite of the employee last week.
Tirath explained that she had disciplined the employee and apologised several times. She offered to compensate me with the same meal as last week. The shop by this time was extremely busy but she took me to the side and prepared the order herself.
Maybe last week the employee was just having an off day and I normally avoid businesses who have such employees because these businesses don't deserve my hard earned money. After my good experience today, I will probably be back whenever I am passing by.
Thank you Tirath and Kash for the speedy resolution to my complaint and also the free lunch.
I enjoy having lunch here everyday. It's a lovely and spacious place to eat healthy food with family and friends. As far as the staff is concerned I find them helpful, friendly and kind. The manager and the people who work there are always ready to serve you in the best possible way also when it is busy.
I highly recommend this place.
Brilliant service. Staff is very friendly. They always serve fresh food. The meat balls piping hot, chilled drink and a hot coffee made my day.
Thumbs Up :)
Excellent service. Two perfectly made subs placed in boxes, and cut neatly. The girl who served us and made them deserves a pay rise!
Helpful quick service from Musra
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