Chili's Grill & Bar

Great food and service for dining in eating. To go orders and delivery can be better. They tend to forget side items and add asparagus inside the same container, when it should be in a container by itself as it wet. So if you get tacos the tortilla is soggy due to this. Last time I ordered delivery, I did not get my sides of fries and corn on the cob. Was missing my sauce in my tacos and only had 2 tiny pieces of chicken inside. A real disappointment, however, I love this place to dine in. Everything always on point when you dine in, that's why get 4 stars not 2.

Rating this place a 5 star for our amazing waitress Ariana not only was everything perfect but she handled her self superb given the Circumstances of the customer dinning in behind my family super rude & was making her job harder than it should be ive worked in customer service for 8 years & managed many restaurants this young lady was the perfect example of how you handle your self & the situation. It spoke volumes about her customer service skills 🙏💯. ( little did Ariana knew this was my family’s second time having her as our waitress & she remain exactly who she is very impressed 🙂).

Usually pretty good for a chain but last night wasn't good. Our server was great. He was friendly and came back with drink refills and made sure we were all set. Our food, however, took 45 minutes to come out and was missing a side. The kid who brought out the food didn't have a professional appearance. He was wearing Airpods and his pants were very low when he came to the table. He brought half our order out and no one helped him to bring the other half, which he brought out about five minutes later. One of the meals (burger) was clearly sitting for a while. Definitely an off day.

Only giving 5 stars because of our waitress. Sunday evening, the lounge was being worked by only 1 waitress. She was waiting tables, puting drinks, tending the bar and making bar drinks, running her own food and cleaning her own tables. And we still recieved good service. She even replaced my mother's wine glass when she saw someone had given a dirty glass. Food was just ok - not enough sauce on burgers but that's not her fault!

It was ok and reason I say just ok was the food taste was good I ordered my steak medium it came rear but tasty and the waitress was maybe new not positive but really slow we had other employees bringing us drinks and our food and as we finished eating she finally came around to ask how things were. Usually when we go theres no issue especially at the Glastonbury location, maybe next time I guess.