We've visited this Hotel Chocolat a few times and the staff have always been lovely! The products are a nice treat, too - every now and again, as it is a bit out of my price range. I've had a billionaire's sundae and a hot chocolate from this cafe before - both were really nice and high quality. There's enough room to move around inside the shop itself and a little dining area that I've never sat in, but is a handy addition. Overall, I strongly recommend it! I have never been disappointed by Hotel Chocolat.
Using a birthday gift for my husband. Not as easy as we thought. Bought chocolate misshapes. The flavours were awful
Couldn't find d anything I liked and bit over priced
Loads of chocolate to choose from and very friendly staff.
Absolutely love the ice cream. Staff go the extra mile (special mention to Rae) going above and beyond with brilliant service. Fabulous array of chocolates...
we especially like the dark chocolate!!!
Thanks to all
I visited 2/10/21 for first time this year for birthday gift and I'm always given good advice and love the variety of products not just boxes of chocolates. I'm also impressed with seasonal chocolates for my friends and for their kids well worth visit. But be advised doors to quays open at 9.00 but shops not until 10.00am .
Fairly busy inside with fully stocked shelves. There is also quite a selection of reduced goodies too so I picked up a bargain and was able to use my complementary £5 birthday voucher too.
I had an hazelnut hot chocolate yesterday here... delicious. I did not want at first however we went inside the shop, me and my husband and we had the pleasant surprise to see they are making it with real chocolate and not powdered. It was Amazingly good, we’ll go back and try the other flavours ☺️☺️
Lovely staff as well, two lovely ladies very polite and professional. Thank you!
A great little shop, with some really good offers. The staff are very friendly, they serve you with a smile.
Lovely choice and packing great for wedding favour’s. The staff are incredibly helpful and kind .
Overall really impressed.
Good choice pricey but good quality had to wait quite a while to get served
Lovely staff, very helpful and a great selection of chocolates...too many nice ones to choose from!
Very Helpful Staff
Nothing compare to the rude lady from the Lindt been there before coming to Hotel Chocolate..luckily the male shop assistant is very nice.
Very up market .Chocolate delicious all
know there standards are high .
Sales for xmas will be high for sure .
The design is like a Belgium top chocolate company / cafe style .
Fabulous. If you like chocolate, you'll love the shop. Vrry friendly, very competent staff.
Friendly staff and a convenient location.
A shame that such a large company has a very limited selection of Gluten Free products
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