Netherwood Hotel Restaurant

Thank you for a wonderful 2 nights stay. Great service, meals and spa treatments for my 50th birthday. It was so good in fact we booked a third night with spa session, evening meal, and full itinerary for the day, UNFORTUNATELY, somewhat unprofessionally, the room booking was cancelled by the Netherwood the next morning due to a “clerical error”, so we were left REALLY disappointed, no apology or offer of recompense or rebooking. We had to cancel all of our plans and personal arrangement’s at our own cost so we are out of pocket.

We had a lovely 2 night stay for my wife's birthday, staying in a superior room overlooking the bay, the room was large and the bathroom was clean and recently refurbished very nice. We had dinner in the hotel on one night which again was very good, not a good selection of beers though only lager offered. Breakfast was a buffet and on par with what we expected.The staff were all excellent. At checkout we had an unexpected service charge added to our bill apparently for using the restaurant for dinner, being on a pre paid 2 night stay I challenged this and it was instantly removed.

The room was a little tired and quite cold, the staff did provide an oil filled heater which helped. Our room was on the top floor and after a day of exploring, 3 flights of stairs is a big ask for my old legs. The standard room didn't have a view and it was directly above the bins at the rear of the hotel. The clatter of bottles being discarded by staff was very loud and disturbed my sleep on few occasions.