Nando's Harrogate

Went on Friday evening with a friend - crazy busy. Left my name and number with Milly (absolutely lovely and great waitress btw! So chatty and nice), expecting a call in 30 minutes like she said. 8 minutes later, I got a call saying they had a free table (which was sticky)! Ordered on the app, nice and easy. Our food actually came before our glasses for our drinks which was a bit odd. Also, I asked for halloumi and cheddar on my burger, but I didn't get the cheddar :( wasn't too fussed and they were busy so I didn't mention it. Then, when my friend went up for cutlery, they had completely ran out, so we had to sit and wait with our food in front of us for a few minutes without eating until the cutlery came out. Prices have of course gone up a couple quid since I last went which isn't a surprise, but I probably have Nando's like 4 times a year so I can justify spending the money every now and then. Overall, definitely wouldn't go on a weekend evening again if I could avoid it. Mid-week lunch or even ordering it for collection at home will be much less stressful.

Jack the manager was fantastic. The food was limited but went out of his way to help us and left us feeling very happy customers. Jack was fantastic in the Harrogate branch, warm and welcoming with fantastic customer service. Lovely gentlemen and if you’re a visitor jack will sort you out and help if you’re in need.

Called in with family after a trip to nearby Mother Shiptons and we had a great time. The app was a bit of a pain to use but once we got this sorted out, everything was lovely. The food arrived quickly enough,the staff were lovely and helpful... the only issue we had was no toilet roll in the toilet. This was a disabled toilet and other customers may not have had assistance with them to get staff to fetch a new roll. This definitely needs to be checked more frequently. Overall it was nice worth a minor blip. We'll worth a visit.