We waited too long for the food, for the dessert menu, for another drink! The food was fine, but the worst was the service! The young waitress seems to be blind! I tried to make visual contact with her several times , but she just kept ignoring us… it could have been a great experience with a more professional staff .
Lovely food and service from the staff at this branch at the Galleria in Hatfield. All the food and drinks were delicious. Staff were attentive to our needs and facilities were great. I was surprised just how big the large Pepperoni was. Totally worth it! Recommended!
Visited for lunch Sunday about 2.30pm. Our waitress Victoria, gave first class service, cheerful and accommodating.
Our compliments to the chef for such delicious food.
Our group of 8 all agreed with the atmosphere, food and service was 10/10.
I definitely highly recommend this Prezzo in the Galleria.
Visited for the 1st time yesterday for dinner. I was a little surprised that a place as lovely has this wasn't packed out. The food was amazing. The service was extremely polite and welcoming, and the lady who looked after us was brilliant friendly polite and very professional, we are looking forward to our next visit
This is a great Prezzo, the service was amazing and the team were friendly and helpful.
A very nice meal. Thank you - a very friendly team, it does not go unnoticed, keep up great work. Food was lovely. Just a really nice local meal out. Thanks!
Great experience here. Staff were super friendly and welcoming, nothing was too much trouble. The menu seemed to be as per normal and no items were unavailable due to Covid. Covid measures in place: spacing out of customers in store, could order on your phone or by asking your server, 1 way system around the restaurant. 1 in and out of the toilet.
To the food, it was very good. Kids starters arrived before the adults which is good and at the right temperature for them. Plenty of flavour in our meal and presented beautifully. They accept clubcard vouchers! All in all, a very positive experience seeing as the last Prezzo we went to (Stevenage) was beyond woeful in every aspect.
Good service and tasty food.
The staff were helpful and very welcoming
A great choice of mother's day treat from my sons. Free glass of gin and tonic offered on arrival too! Service was excellent and the meals were delicious. The staff are friendly and attentive and the meals were delivered quickly and hot! Would definitely recommend a visit.
Service was amazing! Like a top London restaurant! Also great food including good range of gluten free options for our daughter who has coeliac.
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