A great shopping experience. One of the best supermarkets I have ever visited. All the staff are so helpful and friendly.
I would especially like to thank Vicky and Claire, who work on the fresh meat deli dept. for there excellent customer care and friendly service.
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Benjamin M Bird
Google
3 years ago
4.0
Waitrose is not a bad store, but I do have some qualms about it. The first is that unlike the Co-op in Helensburgh center, they don't seem to have 1% milk. Back home in America, I drink low-fat dairy drinks, and 2% over here is slightly more pasteurized from what I can tell. This heavily impacts my enjoyment of cereal, and I'm a cereal FIEND. Frosted Shreddies simply aren't as good with 2% milk in my opinion. The second issue I have is their candy selection. They are often good for your run of the mill chocolates, but fruit pastilles are very rarely around when I look for them. The same goes for tuna and cucumber sandwiches. Tuna mayo and tuna sweet corn are good enough substitutes, but it is frustrating when I can't find my favorite lunch sandwich there. I will say, we got a nice raspberry cake for my aunt's birthday on Thursday, and it was FANTASTIC. The place is definitely worth visiting for locals and travelers, alike.
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Simon Daniels
Google
3 years ago
4.0
I'm gonna be clear on this, I came in for a pot noodle mate. You failed me. Granted they have some pretty high end alternatives, but I came here for a chicken and mushroom pot noodle. As I've said you left me wanting. So I've knocked off a star from your otherwise outstanding establishment.
A
Andrew Tennant
Google
3 years ago
5.0
In troubled times the staff here are polite, well mannered and always willing to help. All this with the threat of no job in a few weeks and having to deal with those who won’t follow some simple rules. Well done everyone in Waitrose Helensburgh
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Geoff Roberts
Google
3 years ago
5.0
Amazing range of products and the building is nice and light and makes for a great shopping experience. Their range of wines has to be seen to be believed
R
Revvy Reviews
Google
4 years ago
4.0
Very good bakery (especially their baguettes) and it can be pricey but that’s waitrose way and it’s usually quiet but watch out for those school kids before they invade your shopping time. I’ve heard they contacted the school and they’re now doing a 30 people in at a time rule and that’s very good but it would be a long wait if your a pupil trying to get some lunch. Proud to have a Waitrose in Helensburgh because there isn’t many Waitrose that I know of
⭐️⭐️⭐️⭐️
A
andrew brettsmith
Google
4 years ago
5.0
As always excellent products always fresh fish and meats and fruit and veg.prices are always a bit higher than Sainsbury or Morrison's,staff are always very helpful and friendly easy car parking and a shell filling station.
0
00 0
Google
5 years ago
5.0
Great healthy full breakfast and kids meals. The full breakfast was not swimming in grease - yeah!!!!. The kids food came fresh and hot. The cakes, melt in your mouth and were not stale. The service was exemplar with the lady even asking if she could get me chai tea from the shop floor. Definate value for money as the kids meal are £4 and the all day breakfast are @ £5 for a small portion and @ £7 for a large portion. We will definately be doing this on a regular basis.
S
Stuart Barriskell
Google
5 years ago
4.0
Not as expensive as you think. Nice shopping experience, some stupid reviews on here about prices, food wrappings and blowing up tyres each with no real substantiation.. You get what you pay for in here, no scumbags and screaming weans, just quality food and really good service.
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Sven
Google
5 years ago
5.0
Has a small cafe, parking, petrol station and the usual selection of goods you'd expect from Waitrose. Also pick up John Lewis deliveries so no charges. Staff are helpful and polite.
M
martynking3
Google
6 years ago
4.0
Very friendly helpful staff, fantastic environment to shop in. Only complaint is quite often items are wrongly priced and I have to go to the service desk to get money back. This happens approx 1/3 visits. It's always easily rectified however.
M
Marie Bridgeman
Google
6 years ago
4.0
Corporate but cozy.
Waitrose are built to a standard design - if you've seen one you've seen them all. The Helensburgh Waitrose is always clean and the staff are friendly and welcoming. However the stock is variable - the quality is fine, but it's not been unusual for me to go shopping and see boxes sitting empty on the shelves, especially in the fresh fruit and vegetable aisles. When this happens it's annoying as I have to go shopping another day to get what's on my list. But on the flip side, every now and then there's a glut of 'oops' items going cheap.
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Francis Hughes
Google
7 years ago
5.0
Easy parking with proper sized spaces, the store is well laid out and stocked. The gluten free section is disappointingly small, but the rest is fine.
J
Jamie Proudfoot
Google
7 years ago
5.0
Staff are really friendly, happy to help and go the extra mile to find a product. Great selection of fresh goods, in modern, clean facilities.
C
Christopher McMillan
Google
8 years ago
5.0
Well i have not been to see this new Waitrose store yet but i always love shopping and buying my messages there. It looks a fab store very clean and tidy like all of them do. Was at the new Milngavie store in July it was the best one have ever visited just so up market. Staff are always very friendly and warm welcome to there customers like me 😊
