Lovely meal out with my girlfriends. Enjoyed my meal and dessert. Friendly staff. We booked for 5:30pm yesterday 28/07/17 and thank God we did because it later got busy and people were waiting to be seated. I will certainly go back there with my other friends
Lovely meal after the cinema! Friendly staff great food and cocktails! Will be back.
Lovely, family friendly restaurant. Staff was polite and accommodating.
I really love the spicy prawns in tomato sauce that used to be on the menu, alas not any more. The waitress and the chef were fantastic in fulfilled my wish. It wasn't a problem for them at all.
Thank you!
really good food, prezzo has definitely upped their game! the veggie calzone was incredible, and had mushrooms, spinach, tomatoes and mascarpone cheese inside, served with a tomato dipping sauce.
only negative would be the service was slightly slow, even with a relatively empty restaurant.
Large prezzo. Saturday evening was busy but not full. Best to reserve beforehand. Food was good, although pasta tomato sauce was a bit off taste to usual prezzo standards. Prices are dear like every other restaurant. Hopefully this branch does not close as its becoming harder to find a local prezzo.
Samantha “Red Skittles” Thornhill
+4
This was my first visit to a Prezzo in a very long time. Visiting as a family of 4 (2 adults, 2 children)on a Thursday afternoon during the school holidays.
We were greeted and seated quickly, although there were only another 5 tables with people. It had a calm atmosphere with not much noise, which was a nice change from other places we've been to.
Starters came out quickly, although I think the adults' garlicbread looked the same as the child's portion. The mains took a little longer to come out but were all correct, leaving empty plates.
The bill was over £50 for 2 kids' meals, 1 garlic bread, 1 pizza, and 4 soft drinks (2 being children cups of squash)
If it wasn't for the price, we'd go back, but in todays economy, Prezzo is aimed at the middle to upper class
Joseph Edward Course (Joeyrule111)
+5
Lovely food. Good prices. Only bad thing is the staff don't have uniform it seems. A lady came over to light a candle or something and me and my girlfriend were like.... who are you?? At least name badges would be good.
Update: just been again. Even better service than last time and they seem to have uniform now haha. Meal was lovely.
We came here as we wanted to use our taste card and really glad we did. The restaurant felt very modern, open and airy. The waitresses were very friendly and service was quick. There's plenty of choice on the menu with lots of options for vegetarians and vegans. Food was delicious with plenty of flavour.
Had a lovely meal. Lots of the menu, good quality food and excellent service. Subscribe to their newsletter and get a free bottle of prosecco, wine or two deserts!
Have adjusted my previous star rating from 3 to 4. Staff member Alex was especially good and food came out really quickly. Kids menu kept kids entertained well too.
Best Italian restaurant in Hemel for sure. Food delicious and the desserts were delicious too. Was quite busy in there but we was served pretty quickly
Dropped in after cinema
No booking but offered a nice table for two
Placed order, for starters and chicken main
Then told NO chicken, due to demand/delivery problem
Ordered instead beef with mash . . . to be told mash was off too!
What? At 7:30 pm!
So we changed our mains order again (which was delicious and good service)
ok so why five stars?
What followed was a master class in customer care
AGA, duty manager, first apologised, offered us a round of drinks and then said there would be no charge for the whole meal. It was on PREZZO
Wow, didn't see that coming
Thank you Aga for taking the initiative to turn a negative into a positive situation without waiting for 'a customer complaint'
Overall GREAT PR/customer service and an equally great meal
Of course we'll return . .
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