K
Nice clean and tidy store. Staff happy and helpful. Always a nice visit.
Reviews of Waitrose Cafe
Horley, GB
Google: 18
R
Excellent quality and service in store, and in the wait&rose cafe.
G
Absolutely high class, costly but product sold are absolute up market high quality.
A
Went to Waitrose Horley about 4pm on Friday 20th Oct. Tried to do self check out and it kept going wrong. Staff member Clare was very helpful and kind and sorted the issues I had lost patience. Thank you Clare.
R
It's a Waitrose, so you know what to expect. Just be careful. 2 hours max in car park, any longer and they'll find you. Nice - not!
L
A huge thank you to Louise this morning. Work sent me out to get sandwiches for lunch but the sandwich chiller was closed off. I asked the lady what was happening and she said it was not working. She stopped her task, took my order, and went out the back and found what I wanted. How nice is that? You are a credit to the store/company and I hope they appreciate you. Thank you again - wish I could give more than 5 stars.
M
As with every Waitrose I've been in, good quality food and excellent selection. Clean, tidy and friendly staff. But pricey.
S
Hello Waitrose Horley,
I have very good feedback for you. I went to the fish bar as i felt that i needed to up my fish intake, normally of which i eat very little. The grey haired gentlemen serving at the fish bar was most helpful & guided me with his excellent knowledge & enthusiasm. I feel now, i have good information to plan my future shopping trips to you and delve into the extensive fish choice you offer. I came away - you will be pleased to hear buying more fish that i intended to & happy to have done so. Thank you Waitrose.
N
What’s good idea, Waitrose returns for John Lewis items, such an easy return process, then went shopping for some bit and pieces that I don’t need 😂⭐️⭐️⭐️⭐️⭐️
J
Took mumsie to horley Waitrose today for a cuppa, we asked for toasted tea cakes, they didn’t have any to hand, so grabbed a pack off the shelf, great customer service, specially from a young lady called Lilly who was so helpful, she also told us about the books to take home and replace,
We will definitely be visiting again 😊
E
Was very good. Staff were very helpful and friendly as usual. Food good and fresh as always.
T
Big shop, lovely lady, behind the information desk, very friendly 😀, gave her 2 gold stars ⭐️⭐️ for being helpful ✨️ 😀
S
Nice friendly clean store. Shame about the path alongside /within car park leading to waitrose, used condoms on path, why people are so gross, rubbish, and dirty
J
Brilliant large store very well laid out with great product range. Easy free parking with plenty of parking spaces. Staff inside where very helpful. There are customer toilets and a cafe inside. Very pleasant shopping experience.
T
Great clean supermarket with upmarket feel, really well stocked and convenient.
J
The pork and apple sausage roll I just had rocked my world 🤤! My compliments to the chef.
Update: Some funky smell has been in this store for days.
J
Always a pleasure walking into a Waitrose . You always know you are going to get quality items . Prices have gone up, but great value on the buy 2 for items . Such as lamb mince gone up to £6 something but get 2 for £ 8 . And you can mix and match .with chicken ,beef etc . So you can get 6 fresh product for £24 ,then add you veg . And you can really taste the difference from another supermarket !!
D
Very nice and high quality products. Big car park staffs are very helpful. Fruits and vegetables are very fresh. Price is bit expensive then other supermarket.