My husband and I both had a medium roast the meat just melted in your mouth and all of the vegetables were done exactly how we like them would highly recommend it
We stayed at the Mermaid Hotel for 3 weeks...coming to Ipswich from Western Australia. for a Family Reunion after 29 years.We couldnt fault the service we received. Everybody was so helpful and friendly, the carvery was excellent value for money..and breakfast was included in our cost of the room..The only complaint we had was that there was no slip mat in the bath,so we had to buy one...We will be returning again same time next year.Would highly recommend this hotel .
Stayed here for five nights and cannot praise highly enough the cleanliness of the housekeeping. Rooms were attended to immaculately every day. We enjoyed the carvery on a couple of evenings and the bar on a couple more. All staff we encountered were extremely friendly and couldn't do enough to please customers. The night porter was a treasure and indicative of the level of service that made this place so pleasant an experience to stay at. Congratulations to you all!
My sister, brother-in-law and myself came to The Mermaid today and had a carvery each – 2 x regular size; 1 x large size. Even with a drink, you're only looking at a very reasonable £10–15 each, depending on what size plate you choose.
The food was wonderful. All very tasty with no complaints from any of us.
There was: Turkey, beef and pork meats, pigs in blankets, carrots, garden peas, cauliflower cheese, roast potatoes, mashed potatoes, yorkshire puddings.
Also you get a choice of cranberry sauce, apple sauce, creamed horseradish, mint sauce, and normal gravy.
You can get generous portions too.
Staff were attentive, personable, polite and we were asked several times if we were happy with everything, which was appreciated.
A young lady of the managing staff (?) took our empty plates, which we thought was really decent of her. A number of other managers would have just yelled at one of the serving staff.
All in all, a positive experience and we'll definitely be back again.
Great service, excellent food and fine value for money. A lovely touch by the chef when he came out to apologise for serving garden peas instead of mushy peas and brought a large helping of mushy peas. It was a really lovely touch for which we thanked him.
My friend and I were given a warm and friendly welcome from the member of staff as we entered and although I had booked a table she said we could sit at any table. We both had a roast and the member of staff who served us was welcoming and helpful, the selection of vegetables was very good and they tasted fresh and were hot. Our plates were cleared very
quickly after finishing our meals and we were offered drinks and desserts.
We were made very welcome by all the staff. Our orders arrived quickly after placing them at the bar. The food was faultless and very tasty indeed. An excellent service all round. Well done to all the staff who made our family lunch a very pleasurable experience.
Had a really nice experience here today. Wasn't really expecting too much, our reason for going was because my 4 year old wanted to go inside, perhaps hoping to see mermaids.... but she did get to do some Halloween stickers and the manager was really kind natured with her.
Visited on a Sunday and stayed in the hotel. Rooms were very well priced and super clean. Staff were amazing and friendly and the food excellent value.. No complaints and we will be back..
The Staff in the Mermaid are all very friendly and efficient. They give you time to decide what to order without rushing you.
My only moan is, when we ordered are food: I had Gammon and chips. My friend had Carvery. We were told they would inform us when my gammon was nearly ready, so my friend could get her Carvery. The Waiter did not do this. So my food was brought out first before she had the chance to get her carvery.
Other than that, the food was lovely. It was a pleasant evening.
Popped in for an unexpected carvery at lunchtime and it was excellent quality. Staff were friendly and helpful.
Couldn't really say much on the atmosphere as it was a fairly quiet time of day.
Fantastic evening the staff was all lovely. Although we booked a large table and most of the party didn't turn up and the staff was fine with this and sat us on a smaller table in a nice quiet place in the pub. All the staff from last night was brilliant had a good giggle with them. Highly recommended the mermaid to anyone such a brilliant experience. We spent the evening sitting in and outside
Thank you. 🙂
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