Nice store on a retail park with plenty of parking. Cafe & toilets.
Very good electrical department and all stall in every department very knowledgeable about goods.
Probably one of the only haberdashery/ sewing apartments left.
As expected the customer service at John Lewis is always fantastic and the prices of the electrical items I was looking at were much more competitive than I was expecting.
The staff in the electronics department were really knowledgeable and helpful. I also liked that there is never any pushy sales
This is a very well appointed store. I returned a purchase (a faux fur throw) which was brilliant, but the colour just didn't look right at home. It was no drama at all, service with a smile.
Colour matching seems to be difficult in many stores. The lighting can affect the colour, which is as diffic
Exceptional customer service from John Lewis.
Not wanting to have to travel to Ipswich I bought a TV online from John Lewis, however I did have a problem with it once I'd set it up.
While having to go into Ipswich for a car service, I called into John Lewis on the off-chance they were maybe able t
On 9 June we bought a Bosch Induction Hob from a very knowledgeable and helpful Partner who gave good advice, and researched the item thoroughly for us to make sure it will fit the existing space. Unfortunately I didn't make a note of his name; on our receipt is 'Asst IW2018' which I hope will help
i just go here to play with devices, staff are lovely but sometimes they aren't completely on top of technology
iphone 15 bad, camera is just not th ebest
There is an expectation on the level of service and quality of product before you even enter a store with John Lewis above the door.
That expectation was, in my opinion, met and exceeded at every turn.
The staff of whom we interacted with a few were professional, helpful and welcoming.
The store is
Couldn't recommend John Lewis Ipswich and its staff more highly.
On Mothers day I took my daughter's MacBook that we purchased in store as it was locking her out. I spoke with a tech guy in store called Kevin who could not have been more friendly, helpful & knowledgeable. In no time he had us back i
We pop in here every Christmas to look at and buy Christmas presents. They have a very large selection of electronics and home goods with Waitrose right next door.
The café is OK with coffees and cake after a hard morning shopping.
TBH the best thing I've found here was a wardrobe that fit exactly
Fantastic service on thursday. Michael in the bed/mattress dept was very knowledgeable, good advice given. Mattress purchased for delivery next week. When I explained I had to have a back procedure next week, he arranged for it to be delivered that day.
Imagine my surprise when a gentleman appeared
I had a fantastic experience at John Lewis Ipswich last week. I had a tricky online return to do, where I had been messed around by Customer Services and decided to come into store to solve it with a member of staff after receiving several incorrect items. The sales lady, Estell (I believe that's ho
During our shopping expedition this evening we had 3 very helpful staff. Ian was great, he took us to the area where the stand was for the crockery we wanted to purchase, he searched high and low for excess stock. In the end we had to order more on the click and collect the next day which we set up
My rating is for one particular employee at the Ipswich store, Nathan (bed/mattress department). He was an absolute star and helped us understand what we were looking for with no pressure.
Nathan was incredibly knowledgeable and we left with a much better understanding of mattresses and pillows. Nev
We had an appointment at the nursery department in Ipswich today with Bryan.
He is incredibly helpful and knowledgeable on all the products. The experience was really enjoyable and memorable I honestly couldn’t of been happier. Bryan is a credit to JL and I would recommend him to everyone. I actuall
Cannot fault the nursery team (Bryan and his trainee)! Very knowledgeable and made us feel so much more at ease, especially as first time mum. They were not pressuring, super welcoming and gave fantastic personalised, realistic advice. I’ve walked away with a very positive view of John Lewis! Will d
Nice store, great for electronics and furnishings also. The coffee shop is always busy, but they move it well and all the staff are very polite and helpful.
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