Popeyes Louisiana Kitchen

This is by far the most filthiest Popeyes I’ve ever seen. Coming through the front the doors and windows had handprints and sticky stuff on them. The condiments station was empty and dirty. The dining room area was filthy as well and full of junk. The countertops where orders are taken should be cleaned periodically. If their not going to clean why wear a mask?

Love it when you’re calm & understanding to the kid getting your food together telling you “oh we’re out of boxes for your large fries”. Translation she couldn’t find it or wanted to and lied to my face that it was the bag.. Got home no, they just threw a few fries at bottom. No wonder people go Karen sometimes. Take away have them check their work.

I ordered through the drive through of the Kent Popeyes three chicken sandwiches, one original, one one with no pickles, and one spicy. Also ordered an original, not spicy, fish sandwich and popcorn shrimp. They said it would be a moment and I needed to pull forward, so I did. The fish was taking longer to prepare. After 15 minutes, I went inside to pickup the order that had been sitting and waiting for me. You would have thought I ordered curbside pickup. The order was cold, the fish was spicy and fries limp. The popcorn shrimp was hard and not tender. Do you think Popeyes owners have ever eaten food from their drive thru? If they have, why haven't they trained their employees? Worse restaurant service. I would not recommend Popeyes..

The night we came, there were two cars in the line for the drive thru and for some reason, we all had to wait about 15 minutes to place our order. At the speaker, a discount was offered due to the long wait. Thanks me item from my order was missing which was disappointing but it was equivalent to the discount I got. Overall, the food was delicious and well loved by my family.

Placed two mobile orders. Didn't start putting the orders together until 7 or 8 min later. Didn't drop the bigness until about 15 to 20 min later and chose to 30 min later finally got our orders. Place was a cluster and they don't seem to have much of an idea in the back as to how to keep fast food fast. Had been for awhile and no I remember why.

One star is me rounding up. We went through the drive thru and were told they needed us to park until our food was ready. They had us pull just a little forward but still in the drive thru. Another car was parked behind us. The people behind us had a hard time getting out and started yelling at us. After waiting 35 minutes I went into the building to ask them if there was a better place to wait and they had no idea that we were still out there. They had fully lost our order and the next cars order. They then informed me that they didn't have the food at all and they would just have to refund our money. The service on top of being profoundly poor was also very rude. At one point the shift manager screamed "I've been here 15 hours trying to get people their food!" In the end we lost about 45 minutes waiting for food that never came but they did at least return our money.