Dusty Dog
Let me start off by saying, this review is based on the NEW menu that was released a few weeks ago.
The food was overall 5 star, it was served to us on time, cooked to perfection and exactly as we ordered it. The portions where of a good size and well presented.
As a side note:
- The facilities where clean and fully stocked.
- Our waitress “Kim“ was extremely polite and down to earth. She was always there when we needed something and got the orders spot on.
- The price, well as you can see from the receipt, it was a bargain. We had 4x Coke, 2x mains, 2x Starters and a garlic pizza to share.
Rachel Caygill
The food is lovely and well presented, the pasta meatball was delicious though you can taste the herbs quite strongly in the meatballs. The reastraunts was clean and had a lovely atmosphere, it was also quite quitet at 9pm when we got their. The staff kept us waiting near the door for slightly longer than I would have liked though once we were seated they were very proficient and served our food and drinks quickly. It is definitely the perfect place to go out for a meal.
Josh Marsden
First time visiting Frankie and Benny's with a friend. We were politely welcomed to a seat and asked if we would like anything to drink before the waitress left. We asked for some time to decide what we wanted to order.
The waitress returned promptly after serving customers who were ready to order. This was reasonable time for us.
We then ordered drinks and two courses each. A starter and a main.
The drinks were brought over in good time for us to settle and have a chat. The starters arrived not long after. My friend ordered a garlic bread pizza which he described as greasy but tasty. I decided to have the mozzarella dippers which tasted bland, even with the sauce. A couple of them were overcooked.
For our mains we ordered a vegan burger with sweet potato fries and a plain 6oz burger with fries.
The vegan burger was very tasty, however the sweet potato fries were slightly overcooked but still rather nice. The plain 6oz burger arrived : not plain. It had to be sent back and corrected. However my friend was pleased with it once it came back.
We were rather full afterwards and decided to pass on trying a dessert. We asked for the tab and it came back to us at an incorrect amount. We soon realised they charged for a jug of the cocktail I ordered instead of a glass and 2 servings of coke. We brought this up to the waitress and she fixed the issue with the cocktail but informed us that because we ordered the coke from the main menu, instead of the side menu (even though they are the same price) that the refills would not be free.
7/10 food.
6/10 service.
Wouldn't be somewhere I'd go back in a hurry as there are far superior eateries for similar prices.
Nikki Leslie
A trip to the cinema brought us here first,quick service and food was lovely,Meg our waitress was very polite and friendly, best service I have had here in a while
Helen Oliver
Lovely food. Nice place to eat. Friendly staff.
Louis Moulton
Great food, plenty of deals on the internet eg. 1 kid per adult goes for £1.
Jon Holmes
Bit pricey but the children ate for free and are given colouring pencils, an activity book and a balloon. Food arrived quickly and was hot. They also have one of my favourite beers on draught :)
Deathe Reaper
The venue like many F&B is pretty much the same. It's the chefs and staff that make this a good dining. The food was delicious (albeit the House Burger wasnt anything too special to rave about) but it was still delicious. The chicken wrap was more chicken than wrap which is always welcome in my book. The sweet fries were delicious and full of flavour. The staff are friendly and hold more of a conversation than generic scripts. It's not 5 star because the food is tasty but not exceptional. Do recommend.
Kris KEL (K3L)
The server/manager was fantastic. Such a lovely guy and really friendly. Drinks came quick which is normally the slowest thing. The mains was gorgeous - bit disappointed the cheese garlic bread isn't on the Christmas menu but my partner loves the doughballs anyway. The dessert was a bit stodgy and only half warmed up with a very over powering orange. However all this said the mains were cooked perfectly and were just gorgeous and the service was absolutely perfect.
Sandra Bateman
Came for tea tonight with my wife and friend to have a catch up, was overwhelmed with the service from the young waitress Alex, the tall gentleman with the beard was very friendly and made us feel very relaxed.
We loved our visit from start to finish. Great food great service. Topped our day trip to hull off perfectly.
Mark Goodfellow
First time back for a while......still great food, with fantastic staff!!
Richard G
We visited on a very busy Saturday night, arriving without booking and the staff warned us there would be a 20 minute wait for a table.
In the end it was about 15 minutes before we could be seated. We were quite lucky we arrived when we did as people arriving soon after were turned away as the place was just too busy. I would recommend booking if eating on a Saturday.
The food did take some time to arrive, but that was to be expected with the restaurant so busy.
The quality of the food was good as I would expect from F&Bs
June Does
Food was appalling, service was fantastic. We bought a groupon to use was upset with the food quality. Steaks were over cooked. Ribs were burnt half chicken was bland and hardly cooked. The plus side our waitress Agatha was lovely couldn’t do enough for us. We came to this restaurant after our shocking visit to the other branch 2 weeks ago hoping it would be better but sadly the terrible food let it down. Think your chef needs to change jobs. The manager Rich took care of it, spoke to the chef for us and made sure we went away happy.
Karen Cochrane
We all had a great lunch at Frankie and Benny's, I had the best gluten free burger I have ever eaten! After one bite I had to double check the bun was definitely gluten free as it was so soft! The staff were all very happy to help and very knowledgeable on gluten free options. This was a very enjoyable experience which is so often not the case when you have to eat gluten free! Thank you
Lisa Lopez
Had the pleasure of visiting your Kingswood restaurant yesterday. Service was smooth fast and efficient. Can not fault anything. The tall guy serving us was very chatty and friendly which we appreciated as he was working pretty much alone. He managed to look after every table without any delay or problems. The sirloin was beautiful! The biscotti milkshake was far too nice. I had to have 2.
Paul Rendell
I took my daughter here for lunch as a treat. The woman serving us let her pick the table and really engaged with her (including telling her the names of all the characters they now have on the kids menu) she loved it. The food was great and the service was too, and my daughter got some free sparkley slime which is always a bonus.
Kelly Sargeson
Absolutely the worse food we have ever eaten � Had a 40% off voucher and they applied £20 discount and the bill was still £40! Shocking. Feel so ripped off for awful quality food.We never complain but unfortunately the food was too bad not to.
Vicky Marrow
Me and my hubby visited today for lunch, we usually go in chiquitos because I had a bad meal in here years ago and have never been back since, but today has definitely changed my mind, from starter to dessert everything was gorgeous�will definately be returning.
Lyn Drelaud
disappointed...
penne pasta overcooked.. sauce quite bland.
the presentation of the appetisers compared to St Andrews Quay branch not good.
service average.felt we were rushed. no black pepper or parmesan offered..
what i found quite amusing was, people on the next table had a completely different dining experience .. their wait on person was attentive ..
I think its definitely worth the journey to St Andrews quay in the future.
Jeannette George
Went with my husband Wednesday Morning for breakfast and wasn't that keen but went a week before with my sister friendly staff very helpful food was lush really enjoyed ourselves.
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