Zia provided the best customer service ever
He recommended the food for us and it was delicious
Thank you zia the team mumtaz
I had no idea what this was when I walked in and I'm so glad I did!
Firstly though a warning...it's alcohol free. That's more an expectation management piece rather than a warning. It's aimed at families rather than the normal Indian demographic so it fits better with their USP.
Anyway, on to the food. The menu is extensive with lots of customization options. One good point was I had a couple of popadoms and after they were eaten they left the 'dips'. Many (most?) places take them away so it was good to see them left.
The portion sizes aren't huge but this is a good thing as everyone wants popadoms and a starter!
The decor is stunning...I'm not sure of their number 1 selfie tag-line but the place deserves images...even the toilets.
Oh, and they are clearly very proud of their royal visit...and good for them!
My food was very tasty and I'll definitely recommend it and may return should I ever find myself in Leeds again.
Lovely place, great service from all including Zia. Food was soo tasty would 100% recommend and will be visiting again
The food was decent, nothing special considering the restaurant prizes itself on luxury cuisine that was served to her majesty. Service was the highlight of the entire experience since our server, Yousra, was very attentive and courteous towards us - big thanks to her otherwise this review would probably be a 2.
Having recently visited Mumtaz Bradford and absolutely loved it we decided to travel over 20 miles to celebrate my Birthday at Mumtaz Leeds on Tuesday 11th Feb.
It was stormy, cold and wet outside, the walk from the free car park was short but in the freezing gales were pleased to get inside quick and warm up.
We arrived at 7:30 so quite early and on first impressions the place looks great. We were took to our table and ordered within about 10 minutes, the popadoms arrived at which point we noticed it was really cold. So much so we told a waiter the temperature was freezing to which he just shrugged.
Then they brought our starters and main course together at the same time. Omg. They then put our main course on the bar area while we ate our starters. Before we had finished they pushed the main onto the table, put a pile of plates down and told us when we finish our starters to clear our plates and use the clean for our main!
At this point it was so cold we all put our coats back on and ate our main courses which were now also cold on plates that were equally cold.
It’s now so disappointing we told 2 waiters it was really cold, the food was cold and we wanted to just go. I asked to box my main to take home which they were happy to do.
We then took our bill to reception to pay, complained about how cold it was and explained we had only been in the restaurant 45 minutes total and had to eat with our coats on. They confirmed others had also complained and it was because it’s closed Monday and Tuesday was so cold they couldn’t warm it up in time.....I received a 20% discount and a £10 voucher. It’s the quickest Indian I’ve ever eaten, worst birthday meal and so bitterly disappointed with the poor service!
Starters and main at the SAME time ?????
Crazy considering how good this place should be!
We visited for a birthday meal and found a beautiful restaurant with good food but service that unfortunately didn’t match it. It started with a 20 minute wait to order on a quiet night, with only a few other tables full, after we’d been seated. I enjoyed my biryani, spice level was just right for me and the samosa chaat was delicious; however they missed a starter for one of our party. It was hard to raise a query since no one came anywhere near us and therefore it was difficult to catch someone’s eye to find out where the missing dish was.
When we finally managed to speak to someone, whether it was missed or not, I expected there to be an apology and an offer to find out what’s happened; unfortunately, this was not the case and it was more of a shrug to go and look for it, if they had to.
Having worked in hospitality in various places, sending dishes out before the whole table’s order is ready is a no no. But this happened with the mains and the desserts, to such an extreme that 90% of the party had finished their puds before the final ones appeared. If a dessert is going to take such a long time, advice on the menu would be useful (allow 20 minutes for this) and perhaps ask the customers if they want to wait for all dishes together or not.
I don’t mean to be so negative but the lack of attention from the waiters generally took the gloss off a pleasant evening and there are service lessons to learn at Mumtaz for them to produce an outstanding experience on all levels.
Great tasty food - we’ll presented - will definitely be back. And wonderful service from Suman and team!
We went to celebrate my parents wedding anniversary and it was surely the best meal we had in a long time. Talha served us in a really nice and caring manner. We would definitely go again.
The food was really good as per usual. Service provided by Yousra was top notch
The no alcohol policy personally doesn’t bother me at all.
Lovely food but shame that they don't serve alcohol and have scrapped their 'bring your own beer' policy last year (2019).
This, unfortunately would prevent us from booking a large group night out here.
Zia is a very kind and helpful waiter. He is also very friendly and very helpful. I think he is one of the best waiters.
Experience was excellent with food served on time, presented well from our waiter Zia, amazing service and very very polite. Zia made sure we were comfortable and everything was taken care of during our meal. Birthday treat went smoothly and is a great memory for us as this was our first family meal at mumtaz leeds after a while. Would 100% revisit again and again.
Perfect serving food,
Jad best experience ever
He was helpful
Helped us with the menu and recommended some starters
There are lots of good reviews for this restaurant and maybe we just caught them on a bad night but our experience wasn't great. Booked for 1930 but it was some time after that before we were seated. No offer of a drink or menu whilst we waited. Starters were very nice but service was very slow and by 2100 are main courses had not arrived. Plates brought for main courses about 10 minutes before the food arrived and the plates weren’t warm when they brought them and the food wasn’t exactly piping hot. Toilets were grubby and it looked like previous visitors had the shooting accuracy of Patrick Bamford on a bad day. I didn’t leave a tip and I honestly can’t remember the last I didn’t leave one. When paying the staff made a reduction due to the service but we’d much rather have had a great evening, paid the full bill and left a tip. Wouldn’t rush back as there are better places to eat.
Everything was great. The food was nice. Medium spiceness is just perfect. The mango lassi was especially sweet and tasty. Props to my man Suman for providing the best service.
The man was excellent and friendly and I recommend him highly. Next time, I will definitely come back again because of the great service I received with my friend. Thank you so much.
Yousra, was so patient with us , we had lots of questions and demanding and really took our t time to make the order , she was really polite and kindly asking if everything was good and if we needed anything else . Definitely recommend the restaurant, nice food , excellent decoration and service.
Nice service and good food best Indian presentation in Leeds for food and relatively delicious. Hdhfhcjjcgifufififig guigi uuvcucuv
Great restaurant food was amazing had the lamb cutlets and the lamb sharer dish definitely go again Suman our waiter was brilliant
The food was excellent again and the staff very helpful with recommendations. Thank you Henna and Zia.
Address Chadwick Street, Leeds (West Yorkshire) - Click to open the map
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Our aggregate rating, “Sluurpometro”, is 77 based on 2082 parameters and reviews
If you need to contact by phone, call the number +44 113 242 4211
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