Charlie Chans

Food arrived nearly cold and 45min later than expected. Pepper sauce duck container not closed everything leaked all over other things. Beef chow main had only 2 pieces beef in it!!! Noodles overcooked and very greesy lots of oil. Food tastes horrible. Very rude staff. Arrogant and unhelpful over phone. Won't be ordering ever again. Guys stay away from this place see reviews before ordering don't waste your money

would give them 0 if possible. ordered through deliveroo, order never arrived so we pursued under proper channels before the restaurant said it was delivered but waited 3 hours to contact them directly, when we were finally able to contact them regarding the order they said was delivered (which wasn't) we were brushed off completely. customer service is terrible- £40 I will never see again with nothing to show for. the staff were rude and the issue was never resolved. called back multiple times and was brushed off completely.

We've ordered here a few times when there is nowhere else open and it always takes very, very long. This time was our last because the food had leaked in the bag. The driver was very rude and said it wasn't his fault then it spilled on the ground. We called for a refund but they said they don't give refunds. Luckily it was ordered through deliveroo so we were able to get it sorted and they re ordered it for us, but they cancelled it 30 mins later and we never got the replacement.

google need to let you put 0 stars because that's what this takeaway is. ordered food and didn't come for near enough 2 hours. I called up and they said it had been delivered, which was not the case. the person on the phone was incredibly rude and got aggressive through the phone. he then hung up on me , I had to call several other times and eventually someone came and delivered the food and he was rude as well. they didn't give me a refund so I hope they use my money for some anger management courses for the staff.

I wish I could give this a zero star but it’s not possible, we waited over one and a half hours for our food which was estimated at 45 minutes before we phoned and asked about our order which was placed on deliveroo, this was our first experience with deliveroo and definitely will be our last, even thou the order was excepted almost straight away they claimed after one and half hours later it’s only just come through and because they was so busy and short of drivers they won’t be able to deliver the order even thou it was there mistake, we asked for a refund and said we would leave a review, the answer we got was if we leave a negative review we will not receive a refund this man was so rude, so we contacted deliveroo which issued us a refund, this is the worst customer service I’ve seen in years