Ann Marie Moat
Love, love, love this shop a wonderful store all set out perfectly, immaculately clean ,a good old fashioned store
John Floren
After a less than ideal experience with online ordering & subsequent visit to the Leicester store, Andrew & his team there were able to provide a swift solution. Very friendly & able to deliver an expedited resolution where the online Customer Service fell way short of the mark. Thanks guys đđ
ZĂŒbeyde YeĆilyurt Tunç
Many types of product and good place to visit. There are many sections such as kitchenware, electronics, clothing, make-up products. It is possible to find various famous brands. There are prices in various ranges. Generally, it can be said to be not student friendly.
Rash Rahman
A giant store, almost a full shopping centre all in itself. It has many levels with various departments, from clothes, to furniture, to electronics and more. The great thing about this one is the location, right in the centre of town, attached to the Highcross Shopping Centre.
A great positive is that this store pretty much has its own parking. You can walk straight from the car park into the store, or carry on into the square.
Chloe Mitchell
A great experience at the Highcross Store on Saturday! My fiance and I went to the fabric section to find fabric by the roll for chair sashes and the service was brilliant. Stefan was friendly and his product knowledge was incredible. He guided us through measurements, fabric properties and also gave us advice on the best tools for cutting a particular fabric. If the company offers bonuses for great employee reviews, I'd really like for Stefan to receive something. He deserves it.
Mohammed Patel
Went to John Lewis after poor service at the apple shop.
Mukesh was great in the tech area quick polite and kind.
All sorted in 10 mins.
Really could tell the difference in service at JL
Gerard Swan
Great shop. Great staff. Not as expensive as people think. Worth checking out
AYUB Mussa
I was the beauty and perfume section.. when I came across. ORIGINS. .. A lady called Mahsa was amazing.. superb customer service skills.. MANAGED TO GET AN EXCELLENT GIFT SET FOR MY LOVED ONE.
many thanks đ
Steve Nijjar
Absolutely brilliant. I was upset because one of my Jabra elite earphones stopped working. I spoke to someone called Steve who was super nice and was sorting it out but we got cut off. So I rang back with the given ref' no. and spoke to a lovely guy called Samuel. He said they'd have to refund and then charge etc. I said can you make this really simple as an exchange? He said give me a moment. He came back and said all done - I can drop off my old earphones in store and pick up the new ones tomorrow. They even let me off the extra tenner I would have had to pay as they had stopped doing the earphones I had. So, all I'd like to say is thank you Mr Lewis. Good staff. Moreover, you just got my loyalty and business for a tenner. Well done!
Tess AmSha
Was served by a lovely woman named Mahsa on the Origins counter and her customer service skills was 10/10. She was so helpful and so kind and the way she listened and cared for me as a customer is something we rarely see nowadays, she deserves a lot of praise!!!
Eden Phillips
My husband and I booked two 90min sessions with nursery advisor, Jenny, as we are preparing for our first baby. We were really impressed with how Jenny was able to guide us through a range of prams, making recommendations based on our needs and budget and being patient with us as we tried to open and close each one. Our second appointment was focused on car seats and again she showed really good knowledge of what was available, and also highlighted safety at every stage. I returned on my own a few weeks later to ask Jenny to help me confirm that the car seat model we chose will fit our car. Her colleague Lorraine joined us in the car park, and together they did an excellent job helping me through this. My husband and I started out feeling overwhelmed by how much we need to learn about prams, car seats etc but Jenny (and later Lorraine too) really helped break it down for us and weâre really grateful for that!
Annapatrizia Pellegrino
It is a large store located at the Highcross shopping center in Leicester There are many products for the home, such a forniture and furnishing; from toys to electronics and ,course, household appliances of all kinds could not be missing. Surely the customer is spoiled for choice, but unfortunately not in the price, which in my opinion is expensive. Now that we are close to Christmas, the shop has been euriched which decorations and sparkling lights to make it and almost magical place for the visitor;all products for sale are displayed with care and elegance. It is important to point out that this shop has a large parking lot that is always open;while on the upper floor there is a bar, where you can enjoy a good coffee. Although prices are expensive, I highly recommend going to visit.
Magdalene Michael (Meg)
I was excited when I entered John Lewis they have everything it sure an amazing feeling and experience.
Hannan A.M
I had a really positive experience. I was hesitant which product to buy as a gift for my anniversary. A staff named Mahsa from Aveda and origins helped me. She designed a wonderful gift box which made my wife really happy đ. Good job!
Hollie Massey
Me & my mum nipped Into the restaurant for lunch (13:40) we only wanted a salad or a sandwich and all the salads had gone and the only
Sandwiches available were chicken, bacon & egg or salmon and cream cheese! Neither of which are a particular favorite! Also there was a lady complaining her soup was cold and the staff were rude and instead of offering her another said do you just want your money back?! We usually have a nice relaxing time in John Lewis cafe, Highcross but this time we left disappointed đ
SiobhĂĄn Scott-Whitmore
This is a fantastic store but the restaurant is filthy and staff were very abrupt. We were served with dirty cups and saucers and the plates provided to eat cake from were soaking wet. The tables around us including ours had dried spilt drinks on. The food itself was great but a bit more thought around cleanliness is much needed.
Ann Ellison
Had a sandwich and drink each a bit expensive but once you taste it you realise why. Looked at DVD players saw a few but again expensive twice the price of currys and Argos not saying your brand wasn't a good one but Sony is a good enough make for us
Rosie O'Hanlon
Love coming for lunch here with my daughter reasonably regularly but they lunch choices have been the same now for quite sometime now. Quality is good but especially being gluten free then choice is limited as it is. It's always egg sandwich or salmon salad. Come on guys where is the variety!!! The main menu doesn't vary as much as it used to either. I am sure I am not the only one who is getting bored now.
Sammy Moir
Had 2 coffees and 2 scones yesterday coffee was lukewarm and the scones were like bullets not what I expected from John Lewis especially when you pay ÂŁ9.00 for them. Coffee and scones far nicer at Greggs
Louise Griffin
I had made plans yesterday( 24th May) to meet up with friends to have a nice catch up over coffee and cake. Sadly arrived at the Leicester store and having made my way all the way up to the top floor found out that a private Kuoni function was taking place. So I was turned away as it was by invitation only then needed to start calling my friends to make last minute alternative arrangements. In future how about putting up clear signs up down stairs to let customers know that the cafe is closed for the evening?
Jo Grainger Cousins
Because your tv sales staff don't even know your own rules we now have the residents in our care home very dissapointed that their new 65 " smart tv hasn't been installed today as promised!!! Why sell it to us and charge for installing when your drivers then turn up and say they can't install it as it is going in a communal room, so would be classed as commercial. You knew this when you took the money !!!!
Jude Harris de Massa
I love John Lewis, itâs my favourite shop, but some of the staff in the cafe have a real attitude problem, are abrupt and not pleasant. Iâm sure many out there would like a job if they donât want it. Otherwise I love it.
An error has occurred! Please try again in a few minutes