I love John Lewis, it’s my favourite shop, but some of the staff in the cafe have a real attitude problem, are abrupt and not pleasant. I’m sure many out there would like a job if they don’t want it. Otherwise I love it.
John Lewis has a good name. I was on holiday and my brother was looking for a new digital radio. This store is massive and it is located in a very large shopping centre in Leicester. The centre appeared to be pretty new.
We were also looking for lunch and the options in the cafe were very good and it wasn't that expensive. I opted for the Scotch Broth which was very tasty and a good helping. The cafe was busy but we got a seat as it is has plenty room.
My brother got his radio and we had a lovely lunch. All very good for us thank you.
Large, modern department store in the heart of Leicester City Centre. Easy access from High cross Shopping Centre or via its own car park. Huge range of high quality goods from clothes, gifts, jewellery, makeup, electrical goods etc etc. with the service you come to expect from the John Lewis brand. Highly recommended.
Love, love, love this shop a wonderful store all set out perfectly, immaculately clean ,a good old fashioned store
Helpful staff and I trust John Lewis a lot. Decent competitive prices and good quality products 99% of the time. Online deals are also pretty great. Online ordering with in-store pickup is easy, fast and efficient. Proud to have a John Lewis in Leicester. A shame they closed so many stores in the UK over recent years. All my non local family are jealous we have one here haha!
I had a brilliant experience having both of my daughters feet measured and buying their shoes at John Lewis Leicester on 25/1/23. Unfortunately I don't recall the lady's name (I wish I did) but she was brilliant. My eldest needs insoles so not straightforward and my youngest is toddler who unfortunately was overtired... But she kept my youngest entertained 'helping' and still managed to carefully measure my eldest's feet, brought out countless pairs of shoes and didn't give up until we were all happy with the fit and style. As a bonus she even found some shoes for my youngest which were in the sale, but still compared the fit of these to others to ensure they were right. A really helpful and enjoyable experience. I definitely felt she knew what she was doing. We will be buying here from now on.
Great environment, the parking lot is large and the roads are friendly, which makes it very convenient for us with children.
Zübeyde Yeşilyurt Tunç
+4
Many types of product and good place to visit. There are many sections such as kitchenware, electronics, clothing, make-up products. It is possible to find various famous brands. There are prices in various ranges. Generally, it can be said to be not student friendly.
A giant store, almost a full shopping centre all in itself. It has many levels with various departments, from clothes, to furniture, to electronics and more. The great thing about this one is the location, right in the centre of town, attached to the Highcross Shopping Centre.
A great positive is that this store pretty much has its own parking. You can walk straight from the car park into the store, or carry on into the square.
Charlotte Lane (GB Locksmiths)
+5
Visited yesterday. This store has got its customer service to perfection. Every member of staff we either passed or were approached by was friendly, happy to help and knowledgeable. I thought that customer service was a thing of the past but clearly not. Store had stunning Christmas displays!
Well done John Lewis Leicester and Thank you for your warm greeting!
Purchased TV from John Lewis Leicester. Amazing service, detailed information, delivered as scheduled, special recognition to KIsh who works in Nottingham too. Top class.
Holly at the luggage department was absolutely FANTASTIC today.
I really hope she gets a promotion.. the level of effort and time she took to go through everything with me meant so much to me.
I was really struggling to get the right case for my autistic daughter's needs...
As a result I purchased a luggage case more expensive than originally planned and have a very happy little 7 year old and yes Holly if you ever read this review all of my daughter's stuffed cats fit in.
Holly is an absolutely beautiful soul, her dedication stood out above all.. wishing you health and hopefully a career progression you certainly are the reason why I will be shopping at John Lewis again
Thank you so much
Annapatrizia Pellegrino
+5
It is a large store located at the Highcross shopping center in Leicester There are many products for the home, such a forniture and furnishing; from toys to electronics and ,course, household appliances of all kinds could not be missing. Surely the customer is spoiled for choice, but unfortunately not in the price, which in my opinion is expensive. Now that we are close to Christmas, the shop has been euriched which decorations and sparkling lights to make it and almost magical place for the visitor;all products for sale are displayed with care and elegance. It is important to point out that this shop has a large parking lot that is always open;while on the upper floor there is a bar, where you can enjoy a good coffee. Although prices are expensive, I highly recommend going to visit.
We have recently bought some furniture from the Leicester store. Whilst we did have a few niggly problems with the John Lewis phone service (sadly appears to have been moved out of the UK), I have to say that the staff in the store furniture department were absolutely amazing. They spent quite some time looking for a specific table that we wanted (and was somewhere in store) and then sorted out our complete order and nothing seemed too much trouble for them ….
After a less than ideal experience with online ordering & subsequent visit to the Leicester store, Andrew & his team there were able to provide a swift solution. Very friendly & able to deliver an expedited resolution where the online Customer Service fell way short of the mark. Thanks guys 😊👍
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