Frankie & Benny's
Birmingham Road, WS14 0QP - Lichfield
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€€
American
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Dine-in
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Google Reviews
558
Google reviews
I don't rate the actual franchise overall. We were 2 families, 9 people in total. At first they were fully booked. One thing led to the next and they miraculously made space for us somehow on a Saturday evening at 6.30pm.
We had 2 hungry toddler's so driving elsewhere wasn't an option. Not only did they fit us in but fed the little ones rapidly which led to a nice family evening even if it was in 2 separate booths next to eachother. We'll done guys, made our evening. Thanks to the manager who made this happen.
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Really friendly and polite staff. Meatballs & pasta, great. I had the spicy buttermilk chicken burger, which was great, cooked and presented with care, kids meals were also good. Nice kids deserts.
Not to badly priced either.
AC was quite cool, family wore their hoodies.
Google
Very friendly place. Wheelchair friendly. Food excellent
Google
could tell the kitchen we’re quite stressed out due to the volume of people that had come through the door within minutes, but was worth the wait, staff were very apologetic and we understood, food did taste really nice and the cocktails were extra tasty too! Will definitely could back but would advise to book especially if it between 4 and 6 o’clock as this is when we noticed everybody else piled in too
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Used the set price menu. Great price nice food and the ability to pay via the website is great
Google
Great food and atmosphere with quick service. Very polite and helpful staff. All in all I would happily visit again
Google
Went on a Monday around 5.45-7.15pm it was much busier than expected so thought we'd have s long wait. But we were served straight away, there were 4 waiting on staff who were all on top of their game. Starters came out within 15 minutes, check-backs done as well as apologies for wait for the main course, but to be honest we didn't have to wait as long as I thought.
It's a relaxed, comfortable environment - great polite staff, highly recommend.
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Remarkable service at this restaurant today, am working away on business so staying in the hotel next door, I have been here a couple of times this week and have not had one issue with food nor service. A dark haired lady served me on friday, and Emma yesterday. Not sure of ladies name today but all very accommodating! Will return if I am in the area again.
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Arrived mid afternoon, quite busy but got seated straight away. Staff attentive but not in your face. Food arrived quickly as did drinks, used meerkat meals so good discount on an already reasonably priced menu. Service overall was excellent.
Parking bays a bit tight, but free.
Google
Good food. Had almost everything on the menu and my tip would be get the mixed grill. 👍
Google
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