Red Robin Gourmet Burgers

We ordered Door Dash and decided on Yukon Chips rather than fries because fries are often cold and mushy. These chips were burnt and there was only a small handful in each order. They ere uneditable! I can’t believe they would’ve sent them to anyone!! On the positive our chicken burgers were awesome!

Had a mini celebration this afternoon and swung by Red Robin. Arrived around 2:45 on a Sunday. They had plenty of tables and we got seated immediately. The waitress was great. We ordered three entrees and an appetizer. The pretzel bites were out of this world, I would venture to say the best I've had. Orded a couple burgers, and the prickly pear lemonade, which was also delicious. My criticism lays with the dusty area next to my booth, it was by the windows and hadn't been cleaned in awhile. The check was a bit pricey, at 65 for 3 entrees, an app, and drinks.

Went out to celebrate our anniversary. The fries were cold and hard. It was really pricey for burgers and fries. We ordered mozzarella sticks as appetizer. They are advertised for $7 but got charged $8.59 and when we brought it to the waiters attention he said I can't change the price. That's how it's ringing up. Customer service is not what it use to be. My husband was very disappointed and we will not be returning. Such a horrible way to end our night. 😠

Lincoln, NE Visit 5-31-22. Walked in and was told it was going to be a 50min wait as "We only have 3 cooks in the kitchen". We sat, we had a bday coupon so why not. There was one other couple also waiting for a table. As we waited, we watched over nine customers (I lost count after 9) walk in, pick up to-go/carry out orders no issues from the kitchen staff getting their food out the door. Lighting fast service for any carry out or walk-in order off the street. Honestly, a customer came in to pick up her carry out order, then made another carry order while there and received THAT order before we were ever seated! Horrible guest service. All while staff sat around chit chatting about what zodiac sign they were at the food window. The hostess, was inappropriately dressed in little blue biker shorts that were see through and everyone got to see her thong. After 45min, we were fed up and placed our own carry-out order since that was faster than waiting to be seated. After another 15min we finally received our food, went home and reheated our cold fries. What a waste of an evening.

Great service and greater burgers! I had the Burnin' Love Burger and my girl friend had a Whisky BBQ Burger. They were extraordinarily juicy and tender. The waiter was very friendly and prompt even though the restaurant was packed during rush hours. We were treated to an appetizer that normally wasn't "bottomless" and ended up only eating the one bowl of cauliflower fries.