Subway

I'm not even sure where to start. We ordered online, my boyfriend picked it up when he brought it home there was a paper bag with $3.00 in cash. Not all of our order was there so naturally I called. The girl on the phone said the cash was a refund for part of our order that they didn't fill. When I asked her why she didn't tell my boyfriend this when he was there, she said he didn't give her a chance. She was on speaker phone and he calmly reminded her that wasn't true. The next thing that came out of her mouth was,"actually, I thought he was a door dasher and I didn't want to tell him your money was in the bag because we have had alot of problems with door dashers". I calmly told her I was hanging up as that it was inappropriate for her to say 2-17-2022 745pm

I went there at approximately 3:30 pm today (01/03/2022) and was second in line with a couple behind me. The couple and I were told that we were actually behind 4 other online orders after the folks ahead of me got served. I asked the employee if he was the only one working there and he apologized and said that he was. It appears they have poor management.