What makes this place special
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Serves great coffee
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Serves great dessert
✓
Has great tea selection
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Popular for breakfast
✓
Popular for lunch
✓
Good for solo dining
✓
Good for working on laptop
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Casual
Features verified by Google Maps data
Verified Dish
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🌳
Outdoor seating
🚚
Delivery
🥡
Takeout
🍽️
Dine-in
📅
Reservations
♿
Wheelchair accessible
♿
Accessible restroom
Contact Information
📞
Phone:
+44 151 236 8511
📍
Address:
Cotton Exchange Building Old Hall Street, Liverpool
📷 Photos (11+)
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Google Reviews
284
Google reviews
I would avoid this Starbucks and opt to go to the local coffee shops instead. I paid £8.70 for a pumpkin spice latte and a croissant, it would be fine if the drink order was correct and if the service felt actually worth it. When I ordered, …
Four members of staff & overhearing a manager saying not to be rude to anyone. We were the only customers and not a single member of staff acknowledged us when leaving. ‘Thanks, see you again.’ ?? Not likely!!
Edited 3 months ago
Coffee was fine, but the café was very noisy and chaotic, not a relaxing place to sit.
So many people outside of the cafe
Staff are extremely rude. Made me feel extremely uncomfortable. Better Starbucks in the city centre that don’t treat you like an inconvenience.
I had a bad experience. The staff were rude and unprofessional. They didn’t treat customers with respect, and the overall service was disappointing.
It's really rare you can get it wrong with a coffee really, that's why I wanted to point out how disgusting the toilets were. They had a '90s feeling and totally different from what they have at the front of the shop.
Features & Services
Accessibility
Has wheelchair-accessible entrance
Has wheelchair-accessible seating
Has wheelchair-accessible toilet
Service options
Has outdoor seating
Offers delivery
Has drive-through
On-site services available
Offers takeaway
Serves dine-in
Highlights
Serves great coffee
Serves great dessert
Has great tea selection
Popular for
Popular for breakfast
Popular for lunch
Good for solo dining
Good for working on laptop
Offerings
Serves coffee
Quick bite
Serves vegan dishes
Serves vegetarian dishes
Dining options
Serves breakfast
Serves lunch
Serves dessert
Has seating
Amenities
Has toilet
Has Wi-Fi
Free Wi-Fi
Atmosphere
Casual
Trendy
Crowd
Family friendly
Good for groups
LGBTQ+ friendly
Transgender safe space
Popular with university students
Payments
Accepts credit cards
Accepts debit cards
Accepts NFC mobile payments
Credit cards
Children
High chairs available
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