Had a wonderful 3 course meal here, which was part of a gift voucher package.
The staff were very attentive and there was a good chance of dishes.
The food was amazing and such good portions.
The food was good not the best I've ever had but the location and attentive staff more than made up for it. We had a set menu as a present (£100) but still paid for extra and drinks, it cost about £65. You could do it for the cost of the voucher and it would be very nice. Over all I would have to say I've had better for less.
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The classic afternoon tea was proper. The service was perfect - discreet, agreeable, and attentive - and the place is stunning. Even though everything was quite good, the food was not extraordinary to be honest (you'd expect almost perfection from such a place).
For £35 as of February 2023 (very pricey, but with the past few years' inflation it is sadly currently one of the least expensive luxurious afternoon teas you can find), you get 5 sandwiches (e.g. smoked trout, cucumber, egg, ham, curry), 2 scones with clotted cream, lemon curd & strawberry jam, and 3 mini pastries, along with a tea to choose from a selection.
Scones and jams were delicious, but the sandwiches could have had more fillings given the slices of bread - very good - were quite thick. Being French I found 1 of the 3 pasties was delicious while the others were just fine.
They don't tell you that there and the website doesn't say it either, but at £35 it's good to know that you can ask refills of whatever you want for no extra charge. The price also includes a tea tasting. It's best to not go too late before the end of the service to make sure you can actually get refills and taste different teas.
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Gift from friend for our Wedding Gift from this Virgin experience day 🎁 Walked in each to their own preference the claimed "most instagramable" I didn't think it was wow factor. There's 4 entrances and the seatings your placed kinda right in the middle, 360 surrounded by luxury jewelery shops with some Fortnum and Mason kinda bit exposed from my view, strangers walking past because anyone could walk in and not sure who prefers that (also the chairs were not comfortable at all and our table was unbalanced so it was wonky). In-addition, if you're like first time visit your kinda lost where to go cause there's not really a recognised reception point so you kinda just walk towards a member of staff to ask. Food selection was alright for my selection and happy to pay extra. But partner had this steak (Medium Rare request but more Medium Well) with Pepporncorn sauce tasted weird with a fishy trout taste, I'm unsure of this reason but she didn't want me to raise the issue for £15 additional expected something better but I guess it's Bank, location location! Service greeting was friendly at all times, but there were some like serving staff that was a bit like okay... example I ordered a big sparkling bottle of water to share, opened it poured it for us very nice but then took the lid cap away leaving the bottle of sparkling exposed throughout the dinner of Service. I expected better as imagine paying £85 already then topping up another £50 on top including the service charge (we ordered extra food) for 2 ppl but I guess this is standard for Bank again. Oh the cocktail 🍸 was not for me, the Pale ale was nice though 👌 Overall, experience didn't do it for me 😅 but you can't please everyone, try it for your own point for view.
Tasty dinner in a beautiful building with friendly and professional service. We enjoyed all our dishes especially the scotch egg and the sea bass. Both desserts were good too. The crumble topping on the apple and rhubarb crumble was the lightest and crispiest crumble I have had. A classic British dessert stylishly delivered.
Special thanks to our waiter Roy for his attentive service with a smile.
5 Stars Luxury Experience! We booked with the Virgin Experience for our 2nd Anniversary, we had a delicious and amazing dinner, the food it's incredible tasty and the service is more than perfect! The waitresses were so kind and helpful and they offer us a dessert for our anniversary. They have been amazing and we loved everything!! Absolutely recommended as a restaurant if you want to have a special moment with someone you love. Thank you for this amazing dinner!
Absolutely fantastic.
Food and service was outstanding 👌 you can add to the menu for a few pounds.
We had 2020 Argentian Malbec and it was beautiful.
Location was stunning 😍
Staff who served us where a credit to the company.
Highly recommended 👌
Had an evening meal here through Virgin experiences. We really enjoyed the experience which was very relaxed and casual. The building itself is stunning. The food was delicious, all of it was great quality, although the options were a little limited. The staff were very attentive and made sure we had everything we needed. We were even late for our booking but staff made sure all of our courses were prepared before the kitchen closed.
Afternoon tea with a touch of Xmas in the stunning al fresco-style surroundings of the Royal Exchange’s spectacular central courtyard with bonus stars lights display probably only in December was well worth the price. Gingerbread mini loaf, pistachio white chocolate bauble and violet choux were nice but not the best, however sandwiches were of quality and scones served with lemon curd in addition to jam and clotted cream were well made. Service was fine. Recommended.
Enjoyed a really lovely meal here, definitely retains the class, charm and pomp of the St James’s location and that helps sell the experience of a quintessentially British menu. I ordered here the Dorset crab and the calves liver and bacon, both of which were delicious but the liver really stood out to me as classic comfort food.
The staff were all friendly and attentive if a little slow in service, but you really can’t fault it.
Would highly recommend this place to anyone!
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