Balans West: Shepherds Bush

Balans West was a good choice to meet up with friends for breakfast. Was Easy to find from the parking in Westfield’s shopping centre. We all had the full English breakfast with one side order of pancakes with syrup and berries. We decided to share the pancakes between us. The breakfast was fabulous and was nice to have the extra sweet treat of the pancakes. Coffee and juices were good. Unfortunately, the service was rather slow, it seemed that they were a little short staffed. But all in all it was a really nice experience, and I would definitely return. Lots of seating, with outdoor table available.

Food was good, staff were outstanding. I have never seen a trio of staff so friendly, knowledgeable and polite; they really went above and beyond to make the customers feel welcome and well treated. Well done to the young manager running the place. Food is good, not incredible; some things are better than others. We enjoyed the croquettes and vegan tacos for starters for instance. The Korean burger was decent too and the matcha pancakes for dessert I wouldn’t order again. Overall we had a great dinner, cosy atmosphere and super attentive staff. However, value for money, quality of food would make me think twice before coming back here; it’s tough to really understand what they do. Is it a brunch place? Is it a bar? What cuisine do they do?

Went there for a quick drink and the staff was very friendly and welcoming. Ended up eating there too! The Thai curry is very creamy and the right texture of rice to go with it. 5 stars for the food and the service. It’s got a very nice ambience if you’re looking to chill out after a long shopping trip.