Recently stayed here for a couple of nights. Everything was (EXCELLENT). The position couldn’t be any better for visiting all the attractions, tube station very close by so can transfer around London very quickly. I must point out one member of staff who went way above what was expected. Her name was ALEJANDRA. All staff were very polite and very helpful. Would certainly very HIGHLY RECOMMEND at his premier inn for reasons previously mentioned.
I stayed for 4 nights and ate in Thyme Restaurant every morning for the buffet breakfast and 3 evenings for dinner.
I changed rooms after 2 nights from a family room (children went back to school) to a Premier Plus on the top floor. Weird because you check out at 12pm and wait until 3pm to check in. They store luggage whist waiting.
Had a great view from my Plus room but the Ultimate WiFi was still slower then my data 4g and it didn't have a bath like the standard rooms do. The fridge is tiny and the coffee machine leaked water.
The breakfasts were good and constantly re-stocked but the queues for the coffee machine were crazy.
However, the evening meals were not so great....check out my sisters steak, those were the gristle bits that were inedible. To be fair, they didn't charge for that meal, but at first they only suggested knocking a few £ off the bill.
Very quiet with double glazing and the beds were comfortable.
Great location too 👍🏻
Stayed for one night for a nearby event. Very convenient, close to Waterloo station and a stone’s throw away from Charing Cross with a number of restaurants close by.
Staff were very helpful; the check in machine malfunctioned halfway through our check in, and staff were very quick to help despite how busy it was. The room and bathroom was very clean, however other than hand soap, 2in1 body wash/shampoo, and towels, there are no other toiletries (toothbrush, toothpaste etc.) which wasn’t a problem for us as we brought our own but it is something to keep in mind.
The room was fairly quiet, occasionally can hear people walking down the corridor, but was not a huge issue. Would recommend and stay again!
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