Caffe Nero

Atmosphere at Cafe nero never disappoints, but I'm well surprised with the quality of our drinks and customer service provided to us today. We came around 9 am and the store was nice and quiet with a few customers. I tried the cherry latte and my partner had a hot chocolate, both were delicious !! Will visit again .

A very friendly and local. Polite and nice staff. I like my late from there and started to visit more and more lately. Also, a good tip for all coffee drinkers, when you bring your own mug you get an extra stamp on your loyalty card! Drink coffee and safe the planet. Yes Caffe Nero, you do know how to do the right thing.

One of my favourite Neros, members of staff always seem to be in a great spirit plus they also make amazing drinks, of course. More often than not, you'll find a place to sit as well, although I definitely think that the place could use maybe a few more tables in general. If would also be lovely to have more fresh food available, salads and soups would be great.

Fantastic service, staff graceful under fire! Muswell Hill Caffe Nero is my local and I absolutely love it. I read a few of the bad reviews on Trip Advisor and, having witnessed some typically challenging behaviour from a customer this morning, which Marta, the manager, dealt with very professionally, feel compelled to offer a counter view. A customer demanded coffees which were not on the menu, changed her mind several times about which milk she wanted, asked the manager to decide for her, became offended when she was told she couldn't and then tried to engage others in the queue to support her cause. Marta, the only one on duty despite that large queue, smiled politely throughout. Another major factor that this branch has to deal with is the large numbers of people using it as free office space. The cafe is large, with excellent tables, wifi and air conditioning, which makes it ideal. As a result, many hog the tables for hours, buying nothing, bringing their own food and water bottles! I've seen people openly eating sandwiches they've brought from home, while people coming in with their families who want to buy food and drinks and sit down, walk in and then leave because there are no tables available. I have seen the staff ask people to buy something, but that has always been in a situation where said person has a laptop open which is plugged into the wall and several papers spread across the table. They are clearly working and buying nothing. If the cafe is to stay open, they do need people to buy food and drinks! It is a lovely space where my family always feel very welcome. I recommend it - but please don't bring your own food!!