Papa Johns Pizza

I had ordered originally from JustEat at midnight. On JustEat it stated that I'd receive my order at 1:05am however I waited till 1:30am but the order didn't arrive. I contacted Just Eat next morning but they said that there is nothing they can do (absolute disgrace from Just Eat). But then I contacted the Papa John's store. They stated that they hadn't even received any order through JustEat on their side. I offered to come to the store. The gentleman at the counter was very understanding and helpful. Once I showed him my original Just Eat order, he made a note and prepared my order there and then. Therefore, although a shambolic experience from Just Eat's customer service, Papa John's service was amazing. For anyone ordering in the future, I would recommend either ordering by going directly to the store or ordering via their own app/website rather than going through another platform (like JustEat).