Nando's Middlesex Street

The staff are friendly and good service here. Have been twice with a large group recently and they have always done what they could to accommodate us with no trouble. Usually plenty of space and not too busy. Food is a little bit average in this one and can be a bit dry but would still go if I need something to eat.

Recommended! Whenever I crave some flame-grilled peri-peri goodness, Nando's on Middlesex Street is my go-to spot! Its central location near my workplace is convenient, and the ambience inside is always warm and welcoming. Their chicken dishes never disappoint, offering the right blend of spices and succulence. Plus, the staff is friendly and attentive, ensuring a delightful dining experience every time. A must-visit for both locals and tourists alike!

The ordering system has changed post pandemic and you need to use a QR code to order and food is brought at your table. Drinks are ordered separately. Having a Nandos account and logging in is required even if you are at the store. The food quality has remained good given that this restaurant is considered as fast food. The food was delivered super fast and all food was exactly what was ordered. I visited post 7pm on a weekday and the place was half empty and understaffed. We were advised by staff that minimum order waiting time was 25 minutes from the time of ordering. One of the group requested in the app order that her chicken was a drumstick rather than a breast. She had to wait 30 minutes waiting for her food until she was told that the kitchen had ran out of drumsticks. Eventually 10 minutes later a drumstick was found (!) and brought to the table. The manager admitted that there was a breakdown in communication and a refund was given without having to ask for it. My suggestion is that because this place gets busy on weekends and is understaffed that you allocate ample time to sit down and wait for your order and for any order mishaps.

Hadn’t been nandos in a while, met with amazing friendly workers including the host, waiter and food runner. Particularly baby and sooraj went well out of their way to make sure everyone was having the best evening. Although busy they were very hardworking. They checked in frequently with us to make sure our food was great and service was just as good even at the end of our dining we were asked if everything was good. Had a great evening thank you very much.