Urban Baristas

I wish I could give a better review for this coffee shop. Have been walking past here for nearly a year. Very clean and has good options of bakery goods. Their white chocolate croissant is very good alongside their coffee. Albeit the pricing is on the higher side but understandable as it's an independent store. However their customer service is some thing that I've had issues with on more than one occasion. I was hoping maybe I'd be received better with different staff on different days, unfortunately the same result. I do feel my headscarf slightly put them off. Unfriendly, and looked at me a little shocked. They were fine with other customers which left me a little deflated. I hope they do come across my review as I loved their croissants. There's a coffee place around the corner from here which I discovered. Super lovely and friendly and even have a smile on their face for free regardless of what you're wearing or your background.

Overpriced coffee. Small cups. Extra for alternative milk. The cup is too small to have the chance to appreciate the coffee. Staff seemed quite indifferent. Second time the banana bread was stale and the coffee was cold. Have been going there for eat out help out - otherwise not worth it at all. There are nicer places in the area for more affordable prices and nicer service.

They’re good and they’re the only local but PLEASE train your baristas to be consistent as compared to one another - sometimes I get a perfect cottage (thank you ginger barista on a Monday morning) and sometimes I get a small latte (poor cortado, brunette female weekend barista). For the high price that you charge, it’s gotta be consistent. And the pastries also could deal with improving (more flame and crumb, less chewiness). Otherwise excellent!

Loved the coffee, which apparently is their own blend. Staff were very helpful and friendly. Coffee was made to my requirements and I ended up with a good smooth Cortado. Screen on counter, so all food was covered. I would have been more comfortable seeing all staff wearing masks. I would certainly call again very soon no doubt, and maybe try the food. Thanks 👍

During the first lockdown we got several take away coffees from this cafe, the coffee was good and I even bought their ground coffee to use at home and loved it! Today, we returned for another take away latte, we asked for large and the cup was far from that size, we asked for extra hot, it was just warm and worst of all, asked if it was a double shot (bear in mind they charge £3.50 for take away!), the barista said yes! When we drank our coffees they were milky with just a vague hint of coffee, definitely not double shot!! The price is expensive but if the coffee were as good as in the past, I would not be writing this to complain, sadly I won't return nor recommend friends to - PS I never write reviews normally but as a huge coffee lover, felt this was necessary - such a pity as this place was good