I have always used this hotel for events in recent years.
Standards have improved a lot alongside the service.
Refurbished rooms are way better than the standard rooms and are quite modern in terms of luxury.
Also, it has a uniquely functional design, allowing you to effortlessly navigate the room better.
Breakfast is a must! Buffets style with plenty of options.
There was a flushing issue with the toilet and the staff member, trying his best to find the issue, ended up simply giving me another room.
Lovely stay from arrival (Micky was very friendly & efficient) to departure. Great refurbished room, breakfast and pub bar. Good Bus stops and Tube connections right outside the hotel as well as some really nice bars,pubs and eateries very close. Will definitely return.
Overall it was a good place to stay. The staff were friendly and helpful. The price was reasonable and the amenities offered were just fine. Understandable about the heat wave that we experienced as one cannot control the weather. The location was convenient for the Tube and bus connections. The area at night is relatively safe but you have to be aware of your environment anywhere you go.
Dimitris Michalopoulos
+4
Not the ideal choice, if you want to be around the center of London. There are 2 underground stations in a short distance. 1 at a 5 minutes walk, and another one at a 15 minutes walk distance. The area has 3-4 decent pubs and a fair amount of restaurants. Rooms are really nice and the people there really friendly and willing to help. If you seek for an affordable stay in London, and don't mind a bit of walking, it's perfect.
Stayed in a newly renovated room with my daughter as she was ballet dancing for 3 days. The room was lovely, decorated nicely, clean. Staff were very helpful especially with parking and getting around.
Wee booked two new rooms and very happy with them.
Good layout and size and for first time we could hang our clothes properly.
New bathroom is also much better than the previous IBIS rooms.
Breakfast is also good to IBIS standards.
My experience here was great.
Great food.
Clean and modern room interiors.
Lovely and friendly staff, most notably Lukazs and Roberto, who from entrance to exit at the George and Dragon Pub were an absolute delight.
It was a pleasure staying at this hotel, and I highly recommend staying here on your next trip to London.
Good location close to train station and Kensington. The rooms are renovated. You can hear some drilling during the day however we weren't in the room much. Staff are lovely. Great value for money and would definitely recommend
Refurbished rooms were lovely but there was some construction noise from the floor above which we weren't warned about. When we asked we were advised it would run from 10am until 5pm but one morning it started at 8.30am which was unfortunate. Good facilities but the shower pressure wasn't great regardless of the shower settings, the basin tap had no issues. Lack of a toilet brush seemed like an oversight and the towels looked like they had seen better days.
Nice, comfortable, reasonably priced, and conveniently located - moments away from two tube stations and a range of restaurants and shops. I've been staying with this Ibis hotel for quite a few years now and have always had a pleasant stay. The staff is quite helpful and the managers go above and beyond to appreciate loyalty!
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