Joe & The Juice

Even though some of the food is over priced, I still the amazing food and some cool deals on the app but here are some of the things I believe should be introduced in to the app. Pink Diamond members should be discounted more on each items as well as offered special deals. The challenges section needs to be more clearer in terms of tracking the progression of each challenges. There needs to be introduced a status above pink Diamond which maybe allows users to redeem their points.

Update (Original one star review below): it’s been about four months since my last review and things have changed spectacularly! The customer service is now great and I haven’t had a wrong order (which used to happen every second order) in months. When I sometimes have it, the team is great in sorting things out (vs. a ‘so what, just drink up’ attitude in the past). Great job changing the customer service levels. I am now happy to keep coming here. Original: I have had a Joe a day for a while now. This particular store has, by a big distance, the worst customer service of any store I have gone to. The orders are often wrong, the checkout process doesn’t work and the staff treat you like they’re doing you a favor by serving you. I’m now on the lookout for another place to get my daily veggies. If anyone at Joe central is listening, please consider opening another store in Canary Wharf. You’ve got great food so it’s sad that you’re being let down by such atrocious service.