Verified Dish
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🌳
Outdoor seating
🥡
Takeout
🍽️
Dine-in
🚚
Delivery
🍺
Alcohol
🍹
Cocktails
🍷
Wine
📅
Reservations
♿
Wheelchair accessible
♿
Accessible restroom
Contact Information
📞
Phone:
+44 1509 210100
🌐 Website:
http://fenwaysloughborough.co.uk
📍
Address:
17-18 Baxter Gate, Loughborough
📷 Photos (11+)
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100%
Google Reviews (10)
Great food but let down by atrocious service!
Visited last night with friends, had been looking forward to this as the menu looked great and the venue looks interesting.
On arrival the bar was not busy by any standard and we were met by a sole member of staff who showed us to a table. It immediately became clear that this gentleman was out of his depth both as a bartender and as a server. It took 10 minutes to take a drinks order and even longer to for the 3 drinks to arrive (Guinness, water and a coke). When taking the food order it was clear he was not familiar with the menu, it’s items or the specials. The “beer and burger” deal cards were not out and were not mentioned at all during the service.
The food was eventually ordered but the open plan of the of the restaurant meant that we could see the order being prepared and then placed on the hot plate only to sit there for another 10 minutes while he struggled with another tables service.
Once the food arrived though it was worth the wait. The burgers were large, juicy and full of toppings, fries were generous in portion size and crispy. I ordered a side of hot wings which were served in a wetter style but still very tasty.
Overall we would go back for the food but management really needs to sort out the bar and table service! If the place were any busier it would have been a nightmare.
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Google
Really good food, good friendly (genuinely friendly) staff, relaxed atmosphere, a little loud, but not obnoxiously so.
Was a little chilly to start, but it was 2*C outside and there were multiple portable heaters that made for a snug and comfortable evening.
PS, the deep fried gherkins are amazing!!
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Google
Great staff. Super friendly and helpful. Food is very good. Lots of burgers to choose from. Loaded fries are amazing too. Great place to go for drinks as there is a special bar area where djs play. Very clean. Reasonably priced
Google
One of, if not the best burger I have eaten in a long time. Great service too.
Google
Went not expecting much, but I had a 20% off voucher so I thought I would treat the misses to a midweek date night.
Wow, so glad we did go. Seriously tastey burgers. I am burger lover, and it takes something special to impress. I chose the burger of the week, Sweet dreams are made of cheese, I would probably chuck this in my top 10 of all time burgers.
The staff were friendly, and we got served quickly, however it was a Wednesday and the place was pretty dead. Bit disappointed with the lack of beer choices, but the Fenways Pilsner was nice. Highly recommend if you're a burger fan, you won't be disappointed.
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Google
This place is great and I would highly recommend to anyone.
The decor is cool with a rustic look and a clean environment.
The staff were fab, welcoming, polite accommodating and helped made a good relaxing atmosphere.
The food was excellent, well presented, good portion size, flavoursome and well cooked.
Will definitely be going back some day as we had a great evening for our anniversary.
Thank you very much.
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Google
Me and my girlfriend's fist visit yesterday the food was excellent with a good portion size !! The cocktails are done properly !! The staff are very professional and friendly we are very impressed by how highly trained they are !! We are looking forward to visiting again soon !! We will be recommending this restaurant to friends and family !!
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Google
Not much to choose from on the menu, however food is rather good. Even better if you have a love Loughborough card.... You get 20% off
Google
Super first visit to Fenways...Lovely food, wine and excellent service from Davide. Will definately visit again / recommend to others.
Google
Go here all the time now as the food is amazing and such a large choice! The cocktails are some of the best I’ve ever had!
Google
📊 Compare with Other Restaurants
| Restaurant | Score | Tripadvisor | Reviews | |
|---|---|---|---|---|
| Revolution Loughborough | 81% | 4.0/5 | 5.0/5 | 4,660 |
| Eastern Spice | 95% | 4.7/5 | 5.0/5 | 2,364 |
| Eastern Spice | 95% | 4.7/5 | 5.0/5 | 2,364 |
| Tarboush | 86% | 4.4/5 | 4.5/5 | 2,888 |
| Tarboush | 86% | 4.4/5 | 4.5/5 | 2,888 |
| Fernandez Grillhouse | 91% | 4.1/5 | 4.5/5 | 2,748 |
