I have been to the Maidstone Starbucks on several occasions and I have found that it has a lovely atmosphere! It is nice to see friendly staff, especially Charlotte who is always happy and gets on so well with all the customers and makes the whole experience so inviting in a way different to other coffee shops!
New to town and was craving a Starbucks. Lovely staff, even when my son dropped his drink as soon as he got it they didn’t stress. But I insisted on clearing the mess myself as it was busy.
Lovely team :)
Staff really friendly and the hot chocolate was amazing! Good WiFi connection and plenty of plug sockets available. Upstairs was quieter which is ideal for anyone wanting to work.
Best coffee but little overpriced.
I found this Starbucks to be very spacious, and for seating I was spoilt for choice. They have comfortable armchairs inside as well as seating available for smokers outside. The staff were very friendly, pleasant and accommodating. I thought the temperature and the music were just at the right level. I felts very welcome here, and my Americano with caramel syrup was nice and hot, definitely a 5 star Starbucks 💫 🌟
My daughter and I spent over an hour, in a very relaxed setting, chatting, drinking coffee.
Lots of space and a very relaxed atmosphere. Great service too.
Always great service from all the staff. They know my name and my order. Always upbeat friendly and polite. They're like a little family x
Generally a great experience. Staff are not too busy to serve you with a smile. Place is always clean +tidy.
Great coffee ☕❤️, good staff, lots of space.
I use this store quite a lot, and was excited when it opened! But after a couple of years it’s definitely not as clean as it should be, and some of the staff making the coffees give attitude if you ask for anything.
Wonderful customer service from a member named Jack! Courteous & very friendly. Will definitely be returning again.
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