Been twice and both times service, food & cost all been absolutely brilliant. Food is delicious, salad fresh & dressed and toastiest well filled. Staff all lovely too. Kids eating free is amazing, means that it’s affordable for us to visit regularly!
All in all, a very satisfying shopping experience. Very helpful, knowledgeable and professional staff. Nothing was too much.
We couldn’t find the exact piece of furniture in store. No problem, no fuss. They ordered it for us online, including free delivery. Arriving within five working days.
They have a wide range of good quality products for sale. At a more than reasonable price. The shop has to floors. Lift for customers use if you don’t want to use the stairs. The cafe is upstairs, can’t comment on service or quality as I was running short on time to try it.
We will be back sooner rather than later. 😀
Young lady served us on "click and collect" with a smile and efficient service. The store has an excellent selection of homeward, soft furnishings, etc. Cafe and toilets too. Well worth a visit.
I love this shop, so many different household items, can be a bit pricey, so best to be aware. I often check their on line store before I go. The quality of their items are very good. Friendly staff too.
I absolutely love Dunelm, I can guarantee what ever I want I can get, lovely staff very kind and very helpful plus your tea shop is great although I think you could have more staff. ( especially for doing the hot food) as the poor lady just couldn't cope and she hat to take quite a lot of stick. I would recommend your stores to anyone. I felt more than a customer but felt appreciated thankyou
I recently used the Made to Measure curtain service for 2 sets of curtains - one of which was tricky for an odd shaped window. Laura was so very helpful and advised me well. One fabric was not in stock so she ordered it for me. I did not have to wait very long for both sets to be completed. I am thrilled with the finish and they look brilliant - both in the bedroom and office. For me (after years of making my own or ordering "off the peg" and altering to fit) this was an extravagance but, oh my, it was worth every penny! Thank you Laura and the Dunelm Team.
The store didn't have the bedding I wanted, they checked to stock and there was none in store, but they ordered on line for me and it will be sent directly to me. Excellent customer service.
Have always loved Dunelm but I did wonder what was happening with this furniture??? Maybe not the most logical way to build a bedside table 😂. Nevertheless this Dunelm is great and the food is delicious.
I entered the store today and the staff were very pleasant and helpful. I felt they went above and beyond to help me, especially with being pregnant this made such a difference to my experience. Thank you for the extra help given!
Wonderful store with ample options for homeware products at reasonable price. Ample parking space and store neatly maintained for public safety.Always a meet and greet person at the entrance to cordially welcome.Ordered most of our home furnishings from this store and their service both instore and online was brilliant.
Special mention about Laura in curtains and blinds section who is always very friendly and courteous while giving best tips for customers in making right choices.Colvin, who does the “made to measure” fittings of curtains and blinds did a brilliant job and a very friendly guy.
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