Zaxby's

Poor quality chicken sandwiches. I usually like ordering the grilled chicken sandwich meal, but this time it was awful. The chicken was so horribly burnt it looked like a burger. It took a while to get rid of the char taste. Also, it was completely drenched in what seemed like watered down mayo. Yuck! We also ordered the Cajun club sandwich and it was just as drenched in the watered down mayo. We've definitely had better than this. Zaxby's used to be a place that I would enjoy ordering from, but I will not be going back since I can get a better cooked chicken sandwich from another establishment.

Management/Cashier/Customer Service whatever she is to the business was rude(Leslie B.) We ordered a 5 piece and got 3 piece she asked to show we did and still had an attitude how was the other 2 pieces going to be ate that quickly when we just sat down from asking for a form? Even slightly through the wings towards the plate. Asked for a fork and she stated she had placed one but i wouldnt ask for one if it was in the bag. It was my first time coming here & i can gladly say i will never come back to this location. the service was plain out rude to us the food was good but the customer service no

This was my first and last time coming here. First you're worker throw my bag at me across the counter verse handing it me. Then my sandwich was so soggy it was eatable. Not to mention her throwing it didn't make it any better the sauce was all the bag. My fries were ice cold, if this is how you treat you're customer probably why I never came in. Lastly you're parking lot is too dark at night you need lights on the outside of the building. Probably why you're drive thru line is so long with it been so dark you look closed. And it's very unsafe to be that dark anything could happen.

Part of a restaurant is having a clean restroom to clean yourself up before sitting down to eat. Your bathroom is so disgusting it made me want to leave, but we’d already ordered. Then I asked for double fries and received a coleslaw instead. I returned to the counter and the lady took it back and rinsed the container off in a sink and put it back in the cooler to reserve to another person. I can honestly say that this experience is my last one with this company. Good luck

My food was ice cold out of the drive through. When I went in to fix it, it had to be one of the dirtiest places that I've ever walked into. It looked like they had not swept or wiped anything down in years. The steele shelves in the kit hen, which can be seen from the dirty counter, are stained and filthy. I was cautious and sad that I'd already eaten some of the food I ordered. We spent about 40 bucks on food and after seeing g the kitchen and inside of the restuarant, Its 50 bucks in the trash. I would not reccomend eating here if you care about sanitation practices. The restroom was the cleanest part of the restuarant and it was also quite dirty. Skip it.