Einstein Bros. Bagels

I had a taste for an Everything bagel and pulled in..... Had a bit of a wait because the order taker was deeply engrossed in taping a to go bag shut... she told me "I'll be right with you" a couple of times. Finally, took my order. I saw 1 Everything Bagel left behind glass. Ordered it toasted with garden veggie cream cheese and a coffee with Equal. While I was sitting waiting, the woman who took my order came to my table and said they were out of Everything bagels. I knew I saw 1 in there but just ordered a sesame bagel. 4-5 minutes later a guy came and handed me a bag with the bagel in it. I asked about the cream cheese and coffee. He went back behind the counter and asked a couple of other employees about it. Soon, another woman came to me with a coffee saying she put 2 sweeteners in it. A few minutes after THAT the young man came back with a small container of cream cheese. I opened the bagel and found out they put the cheese on it already. I don't think it was toasted either. I felt like this was a grand opening with nobody trained, no one managing the chaos, and just a difficult "quick bite". I give this a "fail".

Seems like the food we ordered was good and tasty. The coffee was great. My only real downer is the breakfast burritos are "pre-made" and don't taste as fresh as they could be. You can not request a fresh one nor can you have an ingredient be removed if you don't care for that in the product. It left me unable to order anything to eat for one of my family members due to medical diet reasons. Unfortunate.

First time having Eistein and I should have never delayed. I love that the entire menu is available all day! My family had the cheddar and egg, cinnamon sugar, plain, Turkey egg cheese, and the brisket bagels. We greatly enjoyed them. Like the option to heat/toast the bagel with nice options of shmear! They completely fill each bagel. Totally returning!

don’t come here if you wanna get what you order. why even take the order if you’re just gonna put whatever you want in my bag anyway?? i get the same thing every time i come: a tasty turkey with no tomato and an apple cinnamon bagel toasted with honey almond smear, and every time they find a new way to mess it up or get it wrong. i come here because it’s on my way to work. one time there was tomatoes and NO TURKEY (how do you forget turkey on a turkey sandwich???), one time i got red onions on it, one time i got tomatoes, today i got AN ENTIRELY DIFFERENT BREAKFAST SANDWICH. I work in food service, i get being short staffed. i get making mistakes. but it’s not hard to make a sandwich and put it in a bag. you have the ticket in front of you. EDIT: just checked and the bagel isn’t right either. do better

Limiting the number of people in the lobby drastically. Drove 45 mins to eat in the car. Watched 10 people walk out of the lobby and employee locking the door after each guest leaves not allowing more in. Sat in the drive thru for 30-45 minutes just to be told they are out of almost everything. I promise I won’t do this twice.