Popeyes Louisiana Kitchen

So, I am not sure what is going on. Very misleading... The doors are locked and they state they are short staffed on the door. But I counted over 10+ ppl inside with uniforms on, more than half seem to be just standing around. I could not take pictures of all of them. But there was clearly more than 4 people behind the counter, just in my quick line of sight. To add insult to injury, some ppl were actually sitting in lobby and eating. I was allowed in to ask questions about the larger orders, and seemingly offered to order in lobby. But I felt uncomfortable as a gang of employees just standing around me too close together, seem to want me to leave lobby. I left due to the crowd of employees gathered around me. And I am very disappointed in this franchise. As they are wanting us to wait in long drive through lines but allow employees that are not working to crowd the lobby order area. Ridiculous Store Manager.

I come here on my lunch break and always get fresh chicken. Today i was waiting in the lobby to give my order and there was only one person running the front counter. They were super busy and it seemed like he was doing more then his share of work. It took a while to get my food but it was fresh and they mad sure i was taken care of.

Mom wanted Popeye's to satisfy her craving for chicken. The Tuesday Special combo sounded good. We never do eat dark meat but we thought we'd give the daily special a try. I had mine spicy but we both agreed it was delicious. Leg and a thigh was a winner! The.biscuit was great also. Why don't these places ever have butter? Lol Being out of coleslaw I had the beans and rice which was very tasty! Drinks are self refill and free. $5.99.ot bad at all.

The dining area was filthy.My husband and I had to Clean our table off with sanitizer and tissue from my purse. The hand sanitizer was empty. The straws was empty. The napkins was empty. Cup lids were everywhere in that area. The floor needed sweeping. If your employees have the time to stand and talk, they have time to keep your establishment stocked and cleaned. Presentation is everything. Assign a employee to check everything every hour. I watched the employees fill a large order for a customer that came in and placed a large order while a customer at drive through placed her order before the lady inside. The lady outside waited at least 20 to 25 minutes for her food. Some retraining needs to be done.

You have to call a phone number to place your order due to the speaker box being broken? The sign was blowing to where you couldn't see this is how you have to place your order. This location seems to struggle more than any other. WHAT is happening? At least the young lady at the window was friendlier than the last one. Hope things get better soon.

I plan to NEVER go again to this store until the Management trains the employees better. The employees don’t work together and fail to be Customer Concerned. This store used to run like a well oiled machine. Now, because of the employees, it lacks all the necessary qualities to be efficient. The PM manager on duty when we came in allowed the employees to stand around doing little but to visit with what appeared to be their friends. Management, Wake up or this store will be closing their doors!!!

When I write reviews it’s because it’s more than one bad experience or 1 great experience. I love to give businesses more than one opportunity. 855 pm 5/8, and they were closed due to Maintenance. Please handle maintenance before or after Operational hours. last time we went there, they ran out of chicken. How do you run out of chicken it's a chicken place?