Reviews of Bank Note Cafe

When in Matlock Bath there is only one place to go - The Bank Note! The owner is so friendly, hospitable, helpful and kind, more than that 100% dog friendly. We have visited on several occasions and each time we are greeted with a warm welcome. The dogs always get treats in the form of biscuits and yummy sausages. The food is excellent, great choice on the menu and there’s a lovely atmosphere wherever you sit (inside or out). If you haven’t been here - you must go, you won’t be disappointed!

We stopped by for an early lunch. At first we were a little hesitant as there weren't that many customers but after my son went in to chat with the owner, the first thing he said was that the owner seemed friendly so we went in. We're really glad we did as not only was the food good but the service was fantastic. We got to chatting with the owner, Paul, and he was really warm. We got to talking about the show Peaky Blinders and I wasn't that familiar with it. Paul disappeared and then came back with a Flat Cap as a gift for me to remember him by. I mean, who does that for their patrons? To top it off, my son accidentally spilled his (almost finished) coffee and not only did Paul come by to clean it up (he kept telling my son not to worry about it as accidents happen), he then showed up with a brand new cup of coffee and insisted that it was on the house. I've not experienced such hospitality in any of my travels around the world so I'm really surprised by the negative comments on service here. Someone made a comment here that the owner may be biased towards certain ethnicities and being Asian, we felt no biasness. In fact he joked about how it was international day at his shop with us Asians and the other table being from New Zealand. It's a nice family run place so if diners are fair/friendly, I'm sure Paul and family/staff would reciprocate. We highly recommend this place and will be stopping by the Bank Note Cafe when we visit Matlock Bath again!

If you need any food (breakfast) go to the bank note at Matlock bath Derbyshire food Very very nice piping hot great baps & full English breakfast the gentleman running it at the time we visited was brilliant he knew how keep us all happy with lattes flowing & drinks for my 3 grandkids plus colouring papers & crayons to keep them busy while waiting for food. Very nice warm place 12 of us nearly filled the cafe,you must try my family all gave it 5 stars. We all went on Sunday 23rd Jan. Opens early but closes at around 12ish as they run the hotel & bar next door.

Stopped briefly at Matlock as we were just passing through and decided to grab a bite…Found the Bank Note on the main drag and it looked very clean and presentable ..First impression was a warm welcoming cafe with good seating and a very friendly staff member..Had a takeaway cob each and a coffee..initially thought a tad expensive but with the standard of produce used and the size off portions given to you it’s easy to see where your money goes…We shall return for a proper sit down breakfast asap and would highly recommended in a heartbeat…many thanks again 🤓👍

Absolutely brilliant 🤩 staff went above and beyond , best breakfast I’ve had in a long time and we popped in the pub next door owned by the same people and ended up stopping in there the whole night . So friendly and welcoming and made our anniversary extra special ❤️ Highly recommend both and we will definitely be returning