Caffe Nero

Unit 1 Centre Management Offices 12-13 Intu Metrocentre, NE11 9YG - Newcastle upon Tyne
€€ Cafe
★★★★★ ★★★★★
70/100
894 recommendations

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70/100
Sluurpy Score
894 total reviews
Tripadvisor
2.0/5
14 reviews
Google
4.2/5
811 reviews
Sluurpy
3.5/5
69 reviews
🌳 Outdoor seating 🚚 Delivery 🥡 Takeout 🍽️ Dine-in 📅 Reservations Wheelchair accessible Accessible restroom 😊 Casual 🛋️ Cozy 👥 Good for groups

💬 What people say

Tables 45 Clean 19 Mall 17 Queue 16 Sandwiches 12 Toilet 11 Chains 8 Cheesecake 8

Contact Information

📞 Phone: +44 191 460 0520
📍 Address: Unit 1 Centre Management Offices 12-13 Intu Metrocentre, Newcastle upon Tyne

🕐 Opening Hours

Closed Opens at 08:00 AM
Monday1 08:00 AM - 09:00 PM
Tuesday2 08:00 AM - 09:00 PM
Wednesday3 08:00 AM - 09:00 PM
Thursday4 08:00 AM - 09:00 PM
Friday5 08:30 AM - 08:00 PM
Saturday6 09:00 AM - 06:00 PM
Sunday7 08:00 AM - 09:00 PM

Google Reviews (10)

Q

Q K

a month ago
★★★★☆ 4/5
I suppose the most important thing about a coffee shop is that the coffee is GOOD 😊. I had a toasted sandwich thing as well which was also quite good .So was the chocolate cheesecake. I used to use Costa frequently... but haven't been back since they started using trans mastectomy images ... so Caffé Nero is now top of my list...while they steer clear of woke gimmicks. So, all good currently for cafe Nero except for one problem ...Strangely, your knives are AWFUL. While I am trying to cut my toasted sandwich in to finger food size, the sharp corners on the handle are drilling holes into the palm of my hand. Get some knives that live up to the rest of your standards!
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Google
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Garry Graham

2 months ago
★★★★☆ 4/5
Always enjoy Nero's coffee. The price increase of 20% in the last 18 months is a little high though. Staff are efficient and helpful and the only reason I'm not giving 5* is down to the terrible state of the outer concourse seating which is ripped old and tired. Won't stop me coming back but I witnessed a group a few weeks ago walk away due to the state of the outer seating .
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Google
A

Anthony Timmiss

3 months ago
★★★★★ 5/5
Nice place but security need to do more about the teenagers hanging about casusing a nuisance especially during the week when it's quiet. Makes the whole experience a bit uncomfortable.
Google
C

Claire A

4 months ago
★★★★★ 5/5
Stopped for 2 adult coffees. Small person got the caramelised biscuit chocolate vegan cheesecake (allergic to milk and nuts so a great option). He rated it "the best thing ever... buy me more". No better review than that really.
Google
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Greg Paton-Kerr

4 months ago
★★★★★ 5/5
A nice spot for coffee while doing some shopping, much better than the bear by Costa which seems to be busier every time I visit, big seating area
Google
A

Alex Harrison

6 months ago
★★★★★ 5/5
Lovely coffee. Some of the staff are lovely and friendly however other members of staff could smile a bit more and look more approachable.
Google
Z

zoha x

7 months ago
★★★★★ 5/5
I'd rate it good. Great selection of cakes, coffee is strong. Service is also good, and the seating area gives off a good vibe x. I go here all the time with my family, would definitely recommend.
Google
P

Peter Quinn

8 months ago
★★★★☆ 4/5
Caffe Nero metrocentre. Always looks nice inside, well kept. Range of drinks (coffees, teas, coolers, fruit drinks are of good variation and always of a high quality) I especially enjoy this place over the xmas period when they bring out the cans range of drinks. Never yet tried the food here, though it is not limited to the usual fare of cakes and biscuits as they do a range of hit and cold sandwiches.
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Google
L

Lucas L

9 months ago
★★★★★ 5/5
Got a Sicily lemon meringue cheesecake and a shop assistant put it nicely in a box for my wife's birthday free of charge. It tastes very good. Grateful! ❤
Google
S

stuart mcclurg

10 months ago
★★★★★ 5/5
Consistently the best coffee of any of the high street chains. The cortado is always to notch. I also find the service at Nero is more genuine and friendly rather than the often scripted interactions elsewhere with the only objective being to up sell food. To me Nero is a haven when I'm on a day out at the MetroCentre.
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Google

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