Molisana Bakery

Never have I seen such horrible and unhygienic customer service. The staff consists of teenage girls who spent their time chatting and making out with their boyfriends instead of assisting customers. Worse yet, management didn't seem to care since they spent most of their time in the back instead of overseeing staff or reinforcing proper food-handling methods. (One particular employee was continuously wiped her nose with her bare hands, handled money and then proceeded to serve food without washing her hands first. And if that wasn't bad enough, she then leaned up against the hot table and began to play with her long hair directly over the food trays!!! Don't be be surprised if you find a long strand or two or three in your lasagna!...Baaaaarf! - Absolutely disgusting!) It wasn't hard to observe all these things going on around me when you're forced to stand there waiting over 30 min just to have them slice 100g of salami!!! This, by far, was the worst customer service I have EVER experienced. If I could rate this bakery zero stars, I would. Absolutely terrible! 👎

We have been going here for years because Newmarket doesn't offer too many lunch places of the Italian variety. Food is the only positive thing about this establishment however the prices are high. It's pretty standard food and nothing special. Staff is consistently unfriendly and rude. Always an uncomfortable experience. Hints of racism are always present when they serve us. Always friendly to the white people before or after us. Place is alright in terms of decor and seating.