Starbucks

Besides #Starbucks being my landmark anywhere in the world😝, I love my #matchalatte, and i love to drop in a word or two when i am out of my hometown. I love the location of this one Thames St in Newport, RI. I like it when they are housed in old buildings where u never think it would be. Pretty cute, for lack of a better word, when they are, i think. The staff here were nice. And besides getting my name wrong altogether, which i found to be so amusing, my Thames experience was par for the course - matcha latte gotten right😝. Got my fix for the day😊

I spent a month and a half at Newport, came to this Starbucks every single day. I’ve never seen an establishment that has so many problems, from unexpectedly closing and kicking all patrons out, to not having basic supplies like blue sweetener packets, that you can get at the grocery store, to payment register is not working, to not having half-and-half, which you can also get at the grocery store. Corporate really needs to review the management of this establishment, It is losing the franchisee money from poor management. I have been to other of the worlds tourist hotspots Starbucks, and often find they are set up with dual serving lines, well train staff, an over abundance of staff, and rocking and rolling, making that franchisee money. This one is missing all that.

A unique Starbucks experience for sure! Speedy and friendly service too. When I was a manager at Starbucks, I read back peoples orders for when they often change their minds on small details like size or milk type. They didn’t do that here when I was on the fence about a change in size for ~50 cents. More a fault of my indecisiveness, but still a nice to have practice.

All I can say is if you DO NOT LIKE People or dealing with the public you should NOT work retail. The person heating up the items was SO RUDE, CRUDE & OBNOXIOUS!! Rolling there eyes when questioned as we were patiently waiting. Honestly wish I caught the name so I could of reported to management or higher. One bad heater/barista should not spoil it for the others. Hope you have better days!!

Very convenient location. Nice atmosphere inside. Large windows are good. Relatively lots of space to sit. Priced as any other Starbucks. Fast service and good quality. Only negative that about 45 min prior to closing they removed all bakery from display. There was enough of prepackaged food on display. Nothing local is sold there. They should try better to connect better with community. Clean bathroom. Due to location there was always a line. We liked upper level a lot. There is good sized parking lot behind building. $3 per hour. Seems pricy but is right for the area.