Taco Bell

I ordered Uber eats twice from them, the first time they just missed a crunchwrap that I ordered, and wasn't with my order. I enjoy taco bell, I'm a fat boy!! I ordered 2 burritos. This is my first one I could RIP in half because the beans are so hard. This location is horrible. DO NOT ORDER FROM THEM EVER!! I don't care if it's high school students making my food, common sense should tell you, this is not edible. Fool me once...... well they fooled me twice. My second bean burrito, I was expecting much, was the same. This whole order was messed up. My crunchwrap was nothing but tortilla as well. AWFUL

Literally the worst fast food in Newport. Nothing is ever served correctly. Food is always cold and half out of the wrapper. Don't go here, it's a waste of money. This was the grilled chipotle ranch chicken burrito. Cold as hell, no sauce and one piece of chicken. Whoever is 'running' this place needs to get it together. When I pulled up tonight, half of the associates are outside and there are no lights on...not even the menu. This place is just a disaster, and it has been for months now. Its honestly ridiculous, which sucks because it could be SO much more profitable than it currently is.

I literally just wanted a my cravings box with the chalupa, soft taco and cinnamon twists. I added a nacho fry. And somehow this is what I ended up with $25 later and not wanting to argue lol 4 burritos, 4 hard tacos, a whatever the other thing is and the cinnamon twists and nacho fry’s. No chalupa, no soft tacos.. how? Literally the worst mess up ever. I’m one person and got not even half of what I actually wanted and can’t eat any of this other stuff. All of it is cold despite waiting 10 minutes in the drive thru. Complete waste of money.

Btw, she refused to make the order and refused to give me my 30 dollars back! Monday evening at 7:10 I went through drive through to pick up my online order, was told I was incorrect in how I ordered MY FOOD and then refused to make anything that wasn’t on the screen. Because evidently they only know how to read 7 items at a time. I have had a great experience with the actually owner, but he needs to rethink his female management and how intelligent they are.

I'm vegan and my food has to be specific. Black beans, tomato, rice and lettuce. How hard is that?? Soft taco Supreme w/out the animal products. They made my order wrong. And the fat lady tried to argue about what I ordered!! Fat lady please....YOU are prime candidate for veganism. Maybe you wouldn't be there sweating butter if you were. She was so mean like I did her wrong because of how I chose to eat....I'm paying for it. Please fix it right.

Me and my girl had lunch here yesterday and today for how good and fresh the food was!!!! EXCELLENT customer service, smiling faces & overall nice atmosphere. This place has gotten some thumbs down but wow we're we impressed! Dining room was clean, food was hot with good portions. Sandy at drive thru was very sweet, welcoming with friendly smiles(: will be back!!!!!!!!!! Loooove this location now.

I know it’s hard to hire people willing to work these days but when you stay open until 3 then you should be open and available. Turns out the store was open and employees there but they were all hanging out out front and no one came inside to help the growing line. When someone did come inside they looked and then ignored me sitting outside the window and proceeded to take others orders. I had ordered on the app but it makes you go to the store BEFORE they start making it even after you pay! Completely defeats the purpose of ordering ahead online. Bad service, bad work ethic, and bad program/app. Won’t be back to the Newport location.