I love costa and I usually always have a good experience, there blender has been broken for two weeks but I am sure this is just a small hiccup in their usually wonderful service. The coffee is always exceedingly tasy and I love to grab a treat here and there and just take myself off somewhere quiet to savour it. This shop is always clean and tidy from my experience and the staff, friendly and welcoming. The wait isn't usually more than a few minutes. Really nice costa.
Just come back from a holiday in Newquay & really enjoyed the coffees from here. Was served every time by Ash which was great for me as he made an excellent coffee. A nice personal touch is that he remembered what my order was after my second visit. Hopefully I'll be back again next year
The 5 stars are for the guy on shift today.
Ash was trying to do his best between customers and uber eats… completely alone with a long queue he tried even to smile even if he looked very tired … it is not fair for a company like Costa to have just one person doing everything (barista,cashier,etc…) especially during busy times
He deserves a pay rise for sure
Quality of sweet snacks is very good. Very delicious. Very good coffee, made to order. Caramel frostino is worth trying! Very sweet. However, there was about a half hour wait in the queue at 11AM on a Tuesday trying to get our order. Hard to find a table. Very busy. Maybe more staff are required, but overall a nice place if your visiting newquay
Came in during a wet and miserable day and was greeted with a smile. The barista Ellie was very helpful as I didn't know what to get. Overall friendly staff will be coming again.
Popped into Costa, didn't fancy coffee so decided on a hot chocolate. Wasn't disappointed!!
Was served by a cheerful girl called Elayne, other lady and guy all relatively new to the company
All were friendly and welcoming
The hot chocolate was delicious!! I asked for extra hot, which it was, with cream and a fake
My partner was given marshmallows, which I hadn't asked for. But he loved them!!
The experience has almost restored my faith in Costa Newquay. And was definitely worth the visit
Staff were very friendly and assisted me using my Vodafone rewards voucher
Toilets could do with some attention
Great coffee except that it's quite often luke warm. Service could be better as it usually takes a while to get your drinks even when there's no queue
Very nice Costa coffee shop with friendly staff. Enjoyed a very tasty hot breakfast bap and a good coffee for £4, good value. A comfortable place to refuel!
Lovely coffee and cake. Staff are very helpful, there's a step at the door if your in a wheelchair or scooter, I had to park it outside but it was fine xxxx
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