When you arrive at this restaurant almost 90% of the time you are asked for you name and phone number and they will phone you in half an hour when they have a table for you
I think maybe they do have availability but don't like to fill up the inside and outside
So like usual we go and sit down in the whetherspoons and wait for the table
You are made to order everything through your phone unless you have no idea what you're doing they will take your orders at the counter if you wait there long enough
The food took ages to arrive almost 45 minutes which was ridiculous as it wasn't too busy when we were seated
We did sit outside and it was getting late and darker and colder by the minute
I asked the server for mayo and they brought 2 pots over
After I used it I asked a lady for some more and she must have forgotten
I then had to get up and go inside to queue up and ask for some more
The young staff members seem more interested in having a chat than doing a good job
It doesn't take two young girls to clear one small table.
The food when it did arrive was hot and delicious as always
Always a delight to visit Nando’s. The food is amazing and the service is great. Slight smaller than the other outlets that I’ve visited. Was pretty busy as usual but managed to get a seat soon. Would defend recommend.
Absolutely brilliant! They fitted us in with a little bit of a wait which we were expecting as a party of 10, easily ordered our food all of which was cooked beautifully and not a long wait at all, I myself had the butterfly chicken with hot sauce, creamy mash and long stem broccoli which was so nice and definitely no left over by the kids and that’s saying something!! staff made our visit all the more by accommodating all silly questions from 7 over excited 12-13 years olds, so nice to see such happy helpful staff
Elly made my 7 year olds daughter’s experience really special - with kindness, warmth & going the extra mile to surprise and delight her (whilst we had a daddy daughter cinema date) 🤩
Steven Alexander Simmonds
+4
A 15 min wait for a table inside and then playing with the app just to order, did take a little of the magic and shine of the Nandos brand i visited a few years ago.was told "no paper menus" as my phone cracked and I was struggling.. yet on leaving a huge pile was at the door. Visually with children, this would have been useful...but this is not a negative review as despite this, the food was good (a little pricey) but still worth going and a s a small family we all enjoyed it.
The kids loved the bottomless drink and the puddings which did taste mighty good.
If they got rid of the app I would consider going again, was nice to go, but happy if im not back for a while again ONLY as it was a 40 min drive in, just for chicken..humm.
Wrap was good though #justsaying
If you like the Nandos brand..love chicken..then yes I still reccomend.
Book it, or arrive early
Was welcomed by a nice friendly smile in the form of Beatrice, who made us feel welcome and helped with friendly suggestions and served promptly. The food was very good as well with good portion sizes and full of flavor.
I love the Nando’s here! Great staff and always really quick cooking the food! Always taste amazing! I love the unlimited drinks as well!
We went to Riverside nandos today,it was very good experience.i would like to mention the staff, especially the manager( I believe) absolutely brilliant to help my us to settle my 4 year old son,hold the situation very nicely.
Food was very nice.always recommended
Nandos is always great if you can get in!, we had been trying to get in here for weeks since we moved to Norwich but it was always busy..... We were told every time we visited that there was a 45min or over an hour wait for a table.... The last time I said to my partner Louise that we would sit and wait the 45 mins..... We were sat within about 4mins so we were very grateful and happy .... They say silly times and I don't really know why..... If you let nobody in the restaurant for an hour I am certain the place would be completely empty it's bizarre that they say such stupid things..... Anyway Nandos serve great food as you would expect just try and ignore the stupidity.....
Nice cozy place. It wasn't busy when I visited, staff were all attentive and very much engaging with customers it was a pleasant dine-in experienced.
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