Billy's Fish And Chips

Came in on a Saturday lunch time, it wasn’t too busy so we got a table easily. Lovely atmosphere, staff were all really nice and though Food was a little limited it was really delicious. Only thing I personally didn’t like was the level of upselling you make your staff do, it was very obvious and a bit uncomfortable being constantly pushed to have extra sides, extras, drinks etc.

While Bills is a chain, it's one of the few where they genuinely seem to run each branch as though they are independent. The staff must get some serious training as they genuinely go out of their way to make you feel welcome and nothing seems to be too much trouble. I tend to want to change my breakfast options entirely, yet they just say "no problem". Kids are made to feel utterly welcomed. They accommodate any and all requests and the food arrives quickly and always tastes way above average. Price is good (especially if you have a blue light card). They don't rush you, but they do get you in and out quickly as they serve the food so fast. Service - exceptional. Food - good. Atmosphere - decent. Overall a very solid option.

First time visiting bills today for my partners 18th, we got greeted by extremely friendly staff and a complementary bottle of champagne, ordered calamari for a starter and a steak and a burger for main and a brownie & ice cream for pudding. The service was super fast and fantastic! The food was absolutely lush and amazing prices for what you get. Will definitely come back, 100% recommend!

Pretty standard and expected, got what we asked for because now a days actually is hard to come by a place where it meet bare minimum. Ordered the set menu with classic burger and salted caramel chocolate tart. Burger was actually quite nice and the desert was surprisingly good. Four star for being good but no wow factor.

Stumbled across this place on a day trip to Norwich. Unfortunately there were no tables available at lunch time when we popped in, but the lovely waiter was able to reserve a table for an hour later on in the afternoon... . Wow... We were so pleased that we had waited and returned. Bill's is a beautiful, quaint place, which was absolutely buzzing with chattering people all enjoying the food, ambience and service. We were shown to a fantastic spot by the window which overlooked the bustling city. Quickly served with drinks by a smiling, friendly waitress, who then gave us enough time for us to peruse the menu and order. The food was simply 'out of this world' . A 'different' menu choice to our normal hunts, But my goodness, the food was delicious. Throughout the meal my daughter groaned with delight and my husband didn't speak, just ate! (a firm signal of tasty food lol). Can't fault this place at all. 5 stars all around and obviously everyone else in Norwich agrees... Very busy but this did not effect the service or standard of food. Well done to everyone at Bill's!! We shall definitely return!! Xx