Danny Iwan
Today I visited this Costa drive thru at castle marina retail park in Nottingham.
The drive thru was very efficient, I didn't have to wait very long to get my coffee.
The coffee lived up to my expectations of a Costa coffee, it was nice.
Ashley Marriott
Great food and coffee. The problem is with the clearing up afterwards. The staff don't seem aware that tables need clearing. Then, when they clear them, they don't seem to consider it might be a good idea to give them a wipe over, ready for the next users. Honestly, it isn't rocket science! This isn't the only Costa where this obliviousness has permeated. A simple time and motion study would easily resolve things.
Katie Byrne76
Good relaxing after shopping.
Good place. Love it.
Fiona Sims
Very busy store but that in mind effectient service and lots of choice of food on offer.
R A
They’ve had major improvements, there’s a much wider choice of products now compared to a few years back. Inside is cosier and decor has been refreshed. The outside seating is my favourite thing about this branch. Some staff could be friendlier but there are others who are lovely.
Total Disaster
Amazing place but needs more inside seating area, people were struggling to find seats whilst causal people who havent even ordered were sitting back at table overall its a great place only wish they had offers on
Chloe Cadman
Very nice Costa store. Annoying they no longer serve almond milk or the mint chocolate frappe.
Shirley Cooke
Relatively busy but staff were managing to clear and clean tables very quickly after they became vacant. Service was much improved from the usual wait, although it was a quieter day.
Sarah Atkins
Always love this place food and coffee amazing Jack is great with the customers and made us feel really valued can't wait to go here again
David Gill
I had oat latte.pain au rasin. 12yr old niece caramel frappe.both drinks were good .but the piano au rasin needed warming as it wasn't fresh that day
Yvonne Devine
Lot of flooding in the Costa area!!! Did not stop folks getting for their Drinks!!! Good Coffee!!!!
Tav Kirk
What a shit hole.
Staff have a bad attitude
Staff are dirty
Floors are filthy
Tables are dirty
Display counters dirty
Toilets are disgusting
Carpets dirty
Melvyn Chambers
Visit Costa quite a lot and always a good cup of coffee but what annoys me is why I should pay quite a bit more for the same coffee on the motorway it's still A Costco coffee shop just the same
Tracy Egginton
Love the coffee. Really very busy tables very close together felt like a cattle market and only one toilet come on Costa you need to consider customer comfort too
Beverly Stanley
I asked for a tea to drink in and received only half a pot
Khilonee Shah
Worst coffee i have had! Tasted bitter and stale like the beans have been sat in the grinder for days. Always had costa coffee but todays experience has put me right off. Ended up throwing all of it away. What a waste of money!
Deano Trickett
The worst for cleanliness in Nottingham forever rubbish all over the floors and tables not cleaned. The area manager really needs to sort this out as its such a shame
Linda Ward
Fed up of having to clear the table so I can sit down, be nice to have it wiped down as well! Staff weren’t very friendly on our visit, we couldn’t get our Costa points (triple points) and they said it’s ‘nothing to do with them’ not very helpful
Luke Hallam
Well... It's that time of night again where they start scraping the chairs across the floor to clean meaning I can't hear the person I'm practically sitting on top of! Can they not just LIFT the chairs and have some respect for the customers! Not what I want after a day at work and I have have to put up with this shit. If it's not scraping chairs it's screaming kids....FML ��
Tim Lowin Mkii
Polite, friendly and attended to as quickly as was possible. This was a busy time, approaching lunchtime, but was as clean and tidy as you would hope for.
Patrick Leafe
The actual place was clean and a guy kept the tables clean all the way throughout my stay. The coffee was good maybe could off been hotter but was acceptable.
Ken Coulson
Not good its about time they learnt what good custumer service is
Sherie Taylor
I Love Costa Coffee! And always choose Costa over Starbucks, however the customer service at castle marina is shocking! I've found this to be the case on more then a few occasions...
MANNERS COSTA NOTHING! �
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