Oxford Baking Company

So I discovered this place almost a year ago. It was amazing and soon I found I was going every weekend to grab goodies for the week. Easily a 5 star place. So what happened? About 3 or so months ago I show up one day, funny enough on a day I invited my roommate to come with me and the shelves were empty. I thought maybe it was a fluke, but the next week was the same. I had read that the place had new owners and it seems like most of the backroom staff quit as well. After hoping that things improved I recently went again and while there were certainly more items available it was pretty sparse compared to what they used to carry. So the good: Friendly front facing staff; the items that were available were really good if just a slight bit less than what I remember from before the takeover. The bad: just a terrible selection when I got there and it was certainly early enough for nothing to sell out and most everything to be ready for sale. It's sad because there are few American style bakeries in the larger surrounding areas and this is a huge loss. Maybe I will come back in a few months and revise my review and hopefully for the better but for now I can't recommend unless you live really close by.

Used to love coming here, but it's gone downhill hard lately (probably around September 2021) I've brought dozens of friends and teammates here and touted it as the best place for a homemade bagel, donut, and some of the best coffee around. The bagels and donuts have gone down significantly in quality, however the coffee is still the same at time of writing. The atmosphere of the place is great for getting some light work done as well. Please be kind and patient with the baristas as it seems like they're struggling with all of the recent changes. The picture of the case is from before 9am on a Sunday morning - just before their busiest time.

Unfavorable experience. Our kitchen is in full on renovation and I stopped in this morning for some egg biscuit sandwiches and scones. Snacked on a small glazed donut while waiting for my order. The donut was stale. I quietly mentioned when my food order was ready to the gal at the counter and was told “they were made this morning”. I seriously doubt this, as it was stale and dry. Got home with our order and it too was subpar. Scones were also disappointing. We try and support local establishments but the lack of basic customer service and poor quality will make this our last visit. A waste of $20 plus 20% tip. Disappointing to say the least ! Poor customer service on the most basic of levels. Honest and candid review !

I’d give 0 stars if it were an option. I was in shock when my mother in law told me how much she spent on the tiniest most pathetic cupcakes I’d ever seen and they tasted even worse than they looked. Over $400 for 60 over baked cupcakes and 6 large over baked cinnamon rolls. They were all hard, dry, so under frosted and completely disgusting. They couldn’t even be served. My 3 year old that eats basically anything took one bite and even said it was disgusting. When we called to explain what happened the owner was rude, unapologetic and took no responsibility whatsoever. I was appalled at the lack of customer service and the complete lack of baking skills on whoever baked them. Horrible, HORRIBLE experience. Do NOT waste your money. This place is a joke and it’s a shame new ownership has ruined this place.