Grzegorz Stencel
Amazing and friendly staff. Fast service very nice building to sit in and relax drinking coffee .
Lorraine Dixon
The staff here are really helpful and kind. As a disabled customer, it's nice to have staff who will help you without making you feel like an inconvenience. The oat vanilla milkshakes are also worth a visit.
Driss Bahaddou
My favorite coffee shop has been refurbished to a very classy standard. The best coffee in uk and tasty cakes and food. The staff are always smiling and helpful and are true Baristas. AMAZING EXPERIENCE everytime
Janice N
We went at 4.15. The waitress was cleaning the machines but didn't acknowledge us until she was finished. It does take a long time to make the drinks. There were only 5 or 6 people in there. The toilet was very messy, paper all over the floor etc.
Adriana Silvestre
Nice place calm atmosphere and lovely staff! We came once on Saturday and came back on Sunday!!! Totally recommended!
Nikki Bolton
Really like the new premises Nero's is now using
Always manage to find a seat for myself and hubby he loves the lemon muffin cake 🎂
Silvia Romeo
Loved the coffee and the people there! As my own son works in a similar job i totally understand the pressure the barista may feel as it was extremely busy. But they still stayed very friendly and have been extremely helpful with any requests of mine! So hard to find a nice team that enjoys the job and offer such a great costumer experience despite hard requests and challenging costumers. Will be back soon!
Lizzy Potter
Lovely place friendly staff, divine cakes my only downside was that the milkshakes aren't great however my Mum & Nan said their drinks were nice
Jan Simpson
Not the usual friendly staff, new staff member that served me needs to be taught not to argue with customers about how they want their drinks, never have that normally
John M
Always enjoy Caffe Nero nomatter the location. Always consistent.
PT B
Always a great stop whilst shopping in Poole. Service is always friendly and efficient, even when there's a queue it won't take long.
Christian Mahne
Stopping for a hot chocolate in this landmark building on Poole High Street is a pleasure thanks to friendly staff who always make time for their customers and keep the lounge tidy and clean. Their hospitality makes it one of the finest Nero's and a favourite place to spend an hour.
Krisztián Kovács
Very good.
The best cafe in the whole country,excellent staff.
Diane Purdey
We like the coffee and go here most Saturdays. My husband takes my Grandaughter after school on a Friday. The staff are friendly.
The decor could do with a facelift as looking a bit tired. Although there are numerous coffee shops in Poole. Nothing compares to this.
Liz Valentine
I'm a regular here because I love the service. They are all so friendly and helpful. Yesterday I was in there for my morning mocha. I am ill with bone marrow cancer and my bones are very weak and I'm waiting for a hip replacement. I lost my balance yesterday and fell over spilling my tray every where (very embarrassing) luckily I didn't break my already weak hip. I just wanted to say thank you to the lovely staff in there who looked after me. They are all a credit to the Nero Team. Much love x
Kathy E Wheal
Great Service great staff loved it will come again
Hazel Davies
Great coffee friendly staf....no probs and never go anywhere else 👍
Ricky Kishere
Great coffee....Great service....and the Apricot Croissant perfect
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