Subway

Does this look like less onions to you? No and how is an employee gonna tell me this is less onions and refuse to make my food. (On top of that I ordered CHICKEN BREAST and got chunked chicken. Workers Tell me to leave the store when I ask them why they can’t remake it. Tell me it’s a waste of product as if it’s coming out of their pocket. I call and ask for a manager and they say “oh this is a prank call” because they know my number because I’ve been trying to contact the manager since Shriner service has switched to automated only. I’ve contacted subway online twice and the manager emailed me back and said thanks we will get this to the team for a better experience for you. I don’t want a better experience now with your store I will take my service and money to another store if at all.

I had two sandwiches delivered this afternoon. BLT subs with lots of veggies, but no dressings or sauces. When I got the subs, there was Mayo. I didn’t know who delivered because the app crashed and all I could see was my order history, so I called the subway. The guy who answered had an accent and was insistent there way no Mayo…then he hung up on me. So, I placed my two children in the car and drove to their location. There were two employees. A young lady and a middle eastern man. I waited until all customers had been served, and then I asked for a remake. The man opened the sandwiches, and there was Mayo. He proceeded to argue with me and act like I had put it on the sandwich. I don’t even buy the stuff! Then he blamed the delivery driver (DoorDash, apparently) as if they had put it on there. I asked, again, that it be remade. This guy continued to get an attitude and watched the young lady remake the sandwiches. The whole time, I was treated as if I was in the wrong and was being a big inconvenience. I didn’t go in with an attitude or yelling. I was very polite and my children waited quietly at a table near the wall. I don’t recommend this location. The food is okay but this guy is something else.